Decision search
Your search has 50710 results
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Derbyshire County Council (24 013 097)
Statement Closed after initial enquiries Alternative provision 09-Jan-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her children’s special education needs and that it had lost important documents. This is because the complaint is late and there are no good reasons to exercise discretion to consider the late complaint. In addition, there is another body better placed to consider the other complaint matters.
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Telford & Wrekin Council (24 012 442)
Statement Closed after initial enquiries Special educational needs 09-Jan-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to register her child, Y, as a “Child Missing Education” or about the Council’s poor communication. This is because there is insufficient evidence of fault for part of the complaint, and the Council has already apologised for its poor communication and made service improvements. An investigation by the Ombudsman is unlikely to achieve any additional outcome.
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Hertfordshire County Council (24 012 475)
Statement Closed after initial enquiries Special educational needs 09-Jan-2025
Summary: We will not investigate Mr X’s complaint about two Council decisions to refuse his child an Education, Health and Care needs assessment, and its conduct during the tribunal appeals process. Mr X either had a right of appeal or used his right of appeal against the decision. We cannot consider any matter connected to a decision that has been appealed to a tribunal.
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London Borough of Southwark (24 012 573)
Statement Closed after initial enquiries Child protection 09-Jan-2025
Summary: We will not investigate this complaint about Child Protection action in relation to the complainant’s children. Part of the complaint is late, and the Ombudsman’s intervention would not add to the investigation the Council has carried out or lead to a different outcome.
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Herefordshire Council (24 012 578)
Statement Closed after initial enquiries Child protection 09-Jan-2025
Summary: We will not investigate this complaint about the Council allegedly not contacting Mr X before a social worker arrived at his home.
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London Borough of Redbridge (24 012 172)
Statement Closed after initial enquiries Homelessness 09-Jan-2025
Summary: We will not investigate this complaint about the Council’s provision of alternative temporary accommodation. There is insufficient evidence of fault which would warrant an investigation.
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North Northamptonshire Council (24 012 342)
Statement Closed after initial enquiries Special educational needs 09-Jan-2025
Summary: We will not investigate Mrs X complaint about how the Council dealt with a review of her child’s Education Health and Care (EHC) Plan. This is because there is insufficient evidence of fault and because further investigation would not lead to a different outcome.
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London Borough of Haringey (24 016 099)
Statement Closed after initial enquiries Council tax 08-Jan-2025
Summary: We will not investigate this complaint about a Council tax discount because there is a right of appeal to a Valuation Tribunal.
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Bracknell Forest Council (24 013 679)
Statement Closed after initial enquiries Refuse and recycling 08-Jan-2025
Summary: We will not investigate Mr X’s complaint that the Council wrongly emptied his brown bin of personal items including two pressure washers and a gas bottle. This is because there is not enough evidence to show the Council took the items and if Mr X believes he is entitled to compensation it would be reasonable for him to make a claim against it at court.
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Statement Closed after initial enquiries Refuse and recycling 08-Jan-2025
Summary: We will not investigate Mr X’s complaint that the Council refused to provide waste collection sacks as an alternative to a wheelie bin. This is because there is insufficient evidence of fault, and an investigation is unlikely to achieve any other outcome.