Decision search
Your search has 55054 results
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London Borough of Croydon (25 006 141)
Statement Closed after initial enquiries Parking and other penalties 28-Sep-2025
Summary: We will not investigate this complaint about Penalty Charge Notices because it is reasonable to expect Mr X to appeal to the Traffic Enforcement Centre and the London Tribunals.
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Shropshire Council (25 006 281)
Statement Closed after initial enquiries Child protection 28-Sep-2025
Summary: We will not investigate this complaint from Mr X about a lack of call recordings held by social services. This issue could have been reasonably raised in court.
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Manchester City Council (25 005 171)
Statement Closed after initial enquiries Antisocial behaviour 28-Sep-2025
Summary: We will not investigate this complaint about Mr X’s complaint about the Council issuing him a Fixed Penalty Notice. This is because we have not seen enough evidence of fault in the Council’s actions.
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Walsall Metropolitan Borough Council (25 005 173)
Statement Closed after initial enquiries Disabled facilities grants 28-Sep-2025
Summary: We will not investigate Mr X’s complaint about occupational therapy input during the Disabled Facilities Grant application process in 2022. The complaint is late and there is no good reason to investigate now.
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London Borough of Hammersmith & Fulham (25 005 175)
Statement Closed after initial enquiries Assessment and care plan 28-Sep-2025
Summary: We cannot investigate this complaint about Mrs Y’s case being taken to the Court of Protection for a decision about her mental capacity and best interests. The law prevents us investigating matters that are being considered in court.
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London Borough of Barnet (25 005 206)
Statement Closed after initial enquiries Special educational needs 28-Sep-2025
Summary: We cannot investigate Mrs X’s complaint about the Education, Health and Care Plan process for her son. Mrs X appealed to the First-tier Tribunal (Special Educational Needs and Disability). This places the complaint outside our jurisdiction.
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Kingston Upon Hull City Council (25 005 272)
Statement Closed after initial enquiries Special educational needs 28-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision not to amend an Education Health and Care plan to include specific provision requested by the complainant. The complainant had the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would have been reasonable for her to do so.
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Durham County Council (25 005 378)
Statement Closed after initial enquiries Other 28-Sep-2025
Summary: We will not investigate this complaint about property damage and eligibility for a Home Improvement Loan. The complaint is late and there are no good reasons to exercise discretion to consider the late complaint.
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Shropshire Council (25 005 389)
Statement Closed after initial enquiries Assessment and care plan 28-Sep-2025
Summary: We will not investigate this complaint about the actions of a social worker and their alleged threat to reduce X’s care package. We could not achieve a meaningful outcome for X by investigating.
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Southend-on-Sea City Council (25 005 464)
Statement Closed after initial enquiries Other 28-Sep-2025
Summary: We will not investigate this complaint about adult social care referrals without the complainant’s knowledge. Although this was upsetting for the complainant, the Council believed it was in the best interest. It has acknowledged it would have been better to tell the complainant about this referral and has apologised for communication errors and spoken with the staff member. It is unlikely an Ombudsman investigation would achieve anything further, and the injustice does not justify our involvement.