Decision search
Your search has 50691 results
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Lancashire County Council (24 014 162)
Statement Closed after initial enquiries School transport 06-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse free school transport for his child. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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The Hall Thornton Dale Limited (24 014 293)
Statement Closed after initial enquiries Residential care 06-Feb-2025
Summary: We will not investigate Ms X’s complaint about issues with her stay at The Hall care home. The Care Provider’s actions or inactions did not cause sufficient significant personal injustice to warrant us investigating. An investigation would also be unlikely to achieve a different outcome.
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West Sussex County Council (24 014 299)
Statement Closed after initial enquiries Direct payments 06-Feb-2025
Summary: We will not investigate Mr X’s complaint about a Council decision that it no longer considers a person suitable to manage his relative’s direct payment. There is insufficient evidence of fault to warrant an investigation and further investigation would not lead to a different outcome.
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Derbyshire County Council (24 014 420)
Statement Closed after initial enquiries Child protection 06-Feb-2025
Summary: We will not investigate this complaint that the Council’s officers have been at fault throughout their involvement with the complainant’s family. This is because investigation would not achieve the outcomes she is seeking.
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London Borough of Sutton (24 014 714)
Statement Upheld School transport 06-Feb-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision not to provide support with home to school transport. There was fault in how the Council considered Miss X’s request for support. It has therefore agreed to reconsider her case at stage 2 of its appeals process. This is a suitable remedy and we could not achieve anything more at this stage.
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Liverpool City Council (24 014 732)
Statement Closed after initial enquiries Assessment and care plan 06-Feb-2025
Summary: We will not investigate this complaint made by Mr X about care provided for the late Mrs Y. We could not now provide a remedy for any injustice for Mrs Y as she has died, and any injustice experienced by Mr X is not sufficient to warrant an investigation.
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Cheshire East Council (24 014 746)
Statement Closed after initial enquiries Other 06-Feb-2025
Summary: We will not investigate this complaint about the Council’s decision not to continue to maintain land on Mr X’s housing estate. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
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Leicester City Council (24 014 824)
Statement Closed after initial enquiries Noise 06-Feb-2025
Summary: We will not investigate this complaint about the way the Council dealt with Miss X’s reports of noise nuisance. There is not enough evidence of fault to justify an investigation.
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London Borough of Enfield (24 014 878)
Statement Closed after initial enquiries Safeguarding 06-Feb-2025
Summary: We cannot investigate Mr X’s complaint about its decisions concerning his relative’s (Mr Y’s) finances or its assessments about Mr Y’s care and support needs. This is because it does not meet the tests set out in our Assessment Code. Mr X’s complaints have been determined by the Court of Protection and we have no powers to investigate.
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Leicester City Council (24 014 949)
Statement Closed after initial enquiries Looked after children 06-Feb-2025
Summary: We will not investigate this complaint about the way the Council handled Ms X’s request for driving lessons after leaving care. This is because there is insufficient evidence of fault by the Council.