Decision search
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Rugby Borough Council (24 014 792)
Statement Closed after initial enquiries Allocations 07-Feb-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application and an offer of accommodation. It is reasonable for Mr X to ask the Council for a review of his application under the Housing Act 1996.
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Kent County Council (24 014 981)
Statement Closed after initial enquiries Special educational needs 07-Feb-2025
Summary: We cannot investigate Ms X’s complaint the Council failed to review and amend her child’s Education, Health and Care Plan within the legal timeframe, because this part of Ms X’s complaint is late and there are no good reasons why we should consider it now. Nor can we investigate her complaint about the Council’s conduct during an appeal to the SEND Tribunal because this is outside of our jurisdiction.
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Bristol City Council (24 015 230)
Statement Closed after initial enquiries Child protection 07-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Council’s actions in its child protection involvement with his children. This is because there is no sign of fault in the Council’s decision not to consider his complaint whilst the case was subject to ongoing court proceedings. Now the proceedings have concluded, Mr X can provide the Council with the full details of his resubmitted complaint, as requested, so that it can assess it to see if it can consider it now.
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Lancashire County Council (24 015 293)
Statement Closed after initial enquiries Child protection 07-Feb-2025
Summary: We will not investigate this complaint that the Council has recorded inaccurate information about Ms X. This is because the Information Commissioner is better placed to consider the matter, and any injustice caused to Ms X by poor communication is not significant enough to warrant investigation.
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Statement Closed after initial enquiries Councillor conduct and standards 07-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about a town council. This is because the complainant has not suffered significant injustice as a result of the alleged fault.
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Kirklees Metropolitan Borough Council (23 013 783)
Statement Closed after initial enquiries Planning applications 07-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice.
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London Borough of Southwark (24 014 423)
Statement Closed after initial enquiries Homelessness 07-Feb-2025
Summary: We will not investigate this complaint about the suitability of the Council’s offer of temporary accommodation. It is reasonable for Miss X to ask the Council for a statutory review of suitability and she has further rights of appeal to the County Court.
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South Tyneside Metropolitan Borough Council (24 018 086)
Statement Closed after initial enquiries Looked after children 06-Feb-2025
Summary: We will not investigate Miss X’s complaint the Council did not respond to her request for information. The Council has now responded, therefore there is nothing worthwhile to be achieved through investigation.
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Blackpool Borough Council (24 018 296)
Statement Closed after initial enquiries Refuse and recycling 06-Feb-2025
Summary: We will not investigate this complaint about a Fixed Penalty Notice regarding waste disposal because there is insufficient evidence of fault by the Council and because the complainant could have raised a defence in court.
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Sunderland City Council (24 018 398)
Statement Closed after initial enquiries Child protection 06-Feb-2025
Summary: We cannot investigate part of Mr X’s complaint about the Council’s children’s services involvement with his child because we decided it is reasonable for Mr X to take the matter to court. We will not investigate the remainder of Mr X’s complaint about data accuracy because the Information Commissioner is better suited to consider the matter.