Decision search
Your search has 50691 results
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Darlington Borough Council (24 018 421)
Statement Closed after initial enquiries Safeguarding 06-Feb-2025
Summary: We will not investigate this complaint about the Council’s actions in connection with Mr X’s contact with his relative. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We are unlikely to find evidence of fault in the Council’s response about Mr X being blocked from a social media application and the other issues Mr X raises happened too far back in time for the Ombudsman to investigate now.
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Gloucestershire County Council (24 018 465)
Statement Closed after initial enquiries School admissions 06-Feb-2025
Summary: We will not investigate Ms X’s complaint about an unsuccessful appeal for a school place. Since bringing her complaint to us, the Council has agreed to offer Ms X a fresh appeal. This is the outcome she wants and an investigation by us would achieve nothing more.
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Halton Borough Council (24 019 344)
Statement Closed after initial enquiries Leisure and culture 06-Feb-2025
Summary: We will not investigate Miss B’s complaint that her son suffered an injury due to the Council’s failure to maintain a sign. This is because it is reasonable for Miss B to pursue her compensation claim by taking the Council to court.
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London Borough of Southwark (24 019 459)
Statement Closed after initial enquiries Allocations 06-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Council’s delay in rehousing him. There is insufficient evidence of fault to justify our involvement.
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London Borough of Merton (24 019 511)
Statement Closed after initial enquiries Trees 06-Feb-2025
Summary: We will not investigate this complaint about the Council failing to maintain a street tree according to its published schedule. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable for the complainant to put claim on the Council’s insurance, and if the claim is refused, take the Council to court.
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Transport for London (24 016 774)
Statement Upheld Licensing 06-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Authority’s delay in assessing his licence application. This is because the Authority has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Durham County Council (24 016 819)
Statement Closed after initial enquiries Child protection 06-Feb-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s actions in its child protection involvement with her family. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst the matter is subject to ongoing court proceedings.
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North Yorkshire Council (24 016 989)
Statement Closed after initial enquiries Councillor conduct and standards 06-Feb-2025
Summary: We will not investigate this complaint about the Council’s handling of councillor conduct complaints as we cannot achieve the outcome the complainant seeks.
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London Borough of Hounslow (24 017 065)
Statement Closed after initial enquiries Public transport 06-Feb-2025
Summary: We will not investigate this complaint about public transport because there is not enough evidence of fault to justify investigating.
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Gravesham Borough Council (24 017 164)
Statement Closed after initial enquiries Homelessness 06-Feb-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision that she is intentionally homeless. It is reasonable to expect Miss X to ask the Council for a statutory review of its decision.