Decision search
Your search has 53256 results
-
Stoke-on-Trent City Council (25 000 496)
Statement Closed after initial enquiries Council tax 02-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision to pursue Mr X for unpaid council tax. We cannot investigate a council’s decision to begin court action.
-
Hertfordshire County Council (25 000 593)
Statement Closed after initial enquiries Child protection 02-Jun-2025
Summary: We will not investigate Mrs X’s complaint that a safeguarding referral was unlawfully made and then considered by the Local Authority Designated Officer. This is because there is insufficient evidence of fault.
-
Statement Closed after initial enquiries Other 02-Jun-2025
Summary: We will not investigate this complaint about highway disrepair because the courts are better placed to consider the complaint.
-
Transport for London (25 000 631)
Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because Transport for London has agreed to refund Mr X £270 and it is unlikely investigation would achieve anything more for him.
-
Central Bedfordshire Council (25 000 774)
Statement Closed after initial enquiries Child protection 02-Jun-2025
Summary: We cannot investigate Mr X’s complaint about his children being removed from his care following family court proceedings because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been subject to court proceedings. We have no discretion to do so.
-
Nottingham City Council (24 022 398)
Statement Closed after initial enquiries Cemeteries and crematoria 02-Jun-2025
Summary: We will not investigate this complaint that the Council was at fault in failing to contact the complainant’s family about the expiry of the lease on a grave, and before removing items he had placed on the grave. There is insufficient evidence of fault on the Council’s part to warrant investigation.
-
London Borough of Hackney (24 019 183)
Statement Upheld Other 02-Jun-2025
Summary: Ms X complained about a care home funded by a council and integrated care board at which her sister, Dr Y, was a resident. Ms X said poor care and communication led to distress for her. We will not investigate this complaint as it is unlikely we would add to the remedial action which the Home has already carried out.
-
Bridge Side Lodge Care Home (24 019 183a)
Statement Closed after initial enquiries Mental health services 02-Jun-2025
Summary: Ms X complained about a care home funded by a council and integrated care board at which her sister, Dr Y, was a resident. Ms X said poor care and communication led to distress for her. We will not investigate this complaint as it is unlikely we would add to the remedial action which the Home has already carried out.
-
NHS North Central London ICB (24 019 183b)
Statement Closed after initial enquiries Mental health services 02-Jun-2025
Summary: Ms X complained about a care home funded by a council and integrated care board at which her sister, Dr Y, was a resident. Ms X said poor care and communication led to distress for her. We will not investigate this complaint as it is unlikely we would add to the remedial action which the Home has already carried out.
-
East London NHS Foundation Trust (24 019 183c)
Statement Closed after initial enquiries Mental health services 02-Jun-2025
Summary: Ms X complained about a care home funded by a council and integrated care board at which her sister, Dr Y, was a resident. Ms X said poor care and communication led to distress for her. We will not investigate this complaint as it is unlikely we would add to the remedial action which the Home has already carried out.