Decision search
Your search has 53256 results
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London Borough of Brent (25 001 105)
Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025
Summary: We cannot investigate this complaint about the Council’s handling of a penalty charge notice. This is because Mrs X has applied to the Traffic Enforcement Centre at Northampton County Court to challenge the Council’s escalation of the case.
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Harlow District Council (25 001 541)
Statement Closed after initial enquiries Other 02-Jun-2025
Summary: We will not investigate this complaint about health and safety issues at a property the Council uses as temporary accommodation. This is because it is unlikely we would find fault in the Council’s decision-making process.
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West Berkshire Council (25 002 347)
Statement Closed after initial enquiries Child protection 02-Jun-2025
Summary: We will not investigate Mr & Mrs X’s complaint about how the Council dealt with child protection enquiries. This is because doing so would not add to the investigation carried out by the Council, or lead to a different outcome.
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Rotherham Metropolitan Borough Council (25 002 789)
Statement Closed after initial enquiries Planning applications 02-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant had the right to appeal to the Planning Inspector. The complainant has also not suffered significant injustice.
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Warwickshire County Council (25 003 337)
Statement Closed after initial enquiries School admissions 02-Jun-2025
Summary: We will not investigate X’s complaint about the Council’s actions about a school admissions application as the school is an academy.
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North Tyneside Metropolitan Borough Council (25 003 819)
Statement Closed after initial enquiries School admissions 02-Jun-2025
Summary: We will not investigate Miss X’s complaint about a school admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.
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Birmingham City Council (25 003 924)
Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025
Summary: We will not investigate Mr B’s complaint that the Council is unfairly issuing Penalty Charge Notices during a period of significant roadworks and diversions. This is because it is reasonable for Mr B to challenge these Notices by putting in representations, and if needed, appealing to the Traffic Penalty Tribunal.
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London Borough of Redbridge (25 003 995)
Statement Closed after initial enquiries Other 02-Jun-2025
Summary: We cannot investigate Mr B’s complaint about the Council’s management of its finances because this affects all or most of the people in the Council’s area. An investigation solely into the Council’s handling of Mr B’s complaint is not justified.
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North Tyneside Metropolitan Borough Council (24 010 791)
Statement Upheld Other 02-Jun-2025
Summary: Miss X complained about the way the Council handled constructing a development near her home, about its communications and complaint responses. Miss X said it caused stress which has affected her mental and physical health. Largely we do not find the Council at fault. However, we find some fault which caused injustice. We are satisfied the Council has already taken appropriate action to remedy the injustice and improve its service.
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Statement Not upheld School transport 02-Jun-2025
Summary: Mrs C complained the Council wrongly refused to provide free school transport for her son to her preferred school which was listed in his Education, Health and Care plan. We found no fault by the Council. It reached decisions about the school placement and free school transport in line with statutory guidance and its policy.