Decision search
Your search has 53256 results
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Gravesham Borough Council (24 010 982)
Statement Upheld Allocations 25-Jun-2025
Summary: Mrs B complained the Council failed to provide her with the right banding on its housing register and refused to consider transferring her to another property. Council has reviewed the case and awarded the right banding, backdated that banding and paid Mrs B £100. The Council is also actively seeking a new property for Mrs B. There is nothing further the Ombudsman can achieve for Mrs B.
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Brighton & Hove City Council (24 022 929)
Statement Closed after initial enquiries Safeguarding 25-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of the complaints he raised about the Council’s actions in relation to safeguarding and housing concerns. This is because an investigation would not lead to any different findings or outcomes. In addition, there are no worthwhile outcomes achievable as the substantive matters that led to the complaint have been resolved.
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Manchester City Council (24 022 952)
Statement Closed after initial enquiries Other 25-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council not maintaining an area of land which he says it is responsible for and the Council closing the reports he makes without taking appropriate action. This is because the alleged fault has not caused any significant personal injustice. In addition, there is insufficient evidence of fault.
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London Borough of Southwark (25 000 090)
Statement Closed after initial enquiries Other 25-Jun-2025
Summary: We will not investigate this complaint about pest control treatments because there is insufficient evidence of fault by the Council.
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South Cambridgeshire District Council (25 000 307)
Statement Closed after initial enquiries Planning advice 25-Jun-2025
Summary: We will not investigate this complaint about the pre-planning application provided by the Council. There is not enough evidence of fault in the Council’s actions to justify an investigation.
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East Riding of Yorkshire Council (25 000 346)
Statement Closed after initial enquiries Planning applications 25-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s highways officer’s consultee comments on his withdrawn planning application, or how the Council responded to his complaint. There is not enough evidence of fault by the Council to warrant us investigating. An investigation would not achieve any worthwhile outcome. There is insufficient significant injustice caused to Mr X by the Council to justify an investigation. We do not investigate councils’ complaint handling where we are not investigating the core issues which gave rise to the complaint.
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London Borough of Haringey (24 018 219)
Statement Closed after initial enquiries Managing council tenancies 25-Jun-2025
Summary: We cannot investigate this complaint about the Council’s decisions culminating in Miss X’s relative, Mr Y, being evicted from his council home. This is because the complaint has been made late. There are no good reasons to investigate as the eviction was subject to court action. Further, we are prohibited from considering the Council’s actions as social housing provider.
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Stockport Metropolitan Borough Council (24 020 864)
Statement Closed after initial enquiries Other 25-Jun-2025
Summary: We will not investigate Ms X’s complaint about her daughter’s social worker reporting concerns to the police. This is because there is insufficient evidence of fault. In addition, the claimed fault has not caused significant injustice.
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Worcestershire County Council (24 021 956)
Statement Closed after initial enquiries Assessment and care plan 25-Jun-2025
Summary: We will not investigate Mr D’s complaint about adult social care support when the person using the service, his relative Mr E, came home from hospital. The Council correctly assessed and offered support which Mr E declined. Mr D had been clear he should be present, but we cannot say the outcome would be different. Mr E did not ask for Mr D to be present or say the assessment could not take place without him.
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Cleveland Fire Brigade (24 022 586)
Statement Closed after initial enquiries Other 25-Jun-2025
Summary: We will not investigate this complaint about Authority’s response to and actions at a fire. There is no significant personal injustice, and we cannot achieve the outcome the complainant is looking for.