Decision search
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Lewes District Council (24 018 064)
Statement Closed after initial enquiries Housing benefit and council tax benefit 27-Mar-2025
Summary: We will not investigate Mr X’s complaint the Council owed him housing benefit. The Council has confirmed it has paid the money owed in full. Further investigation would not lead to a different outcome.
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Nuneaton & Bedworth Borough Council (24 018 146)
Statement Closed after initial enquiries Planning applications 27-Mar-2025
Summary: We will not investigate Mrs X complaint about the Council’s process and consideration of a planning application. There is not enough evidence of fault to justify an investigation. A further investigation by us would also not lead to a different outcome.
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Mansfield District Council (24 018 191)
Statement Closed after initial enquiries Enforcement 27-Mar-2025
Summary: We will not investigate this complaint about the Council failing to take enforcement action against works undertaken at a property next to the complainant. There is insufficient evidence of fault in the way the Council has considered the complainant’s concerns.
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Eastbourne Borough Council (24 018 206)
Statement Closed after initial enquiries Council tax 27-Mar-2025
Summary: We will not investigate this complaint about the Council’s refusal to provide the complainant with a discretionary council tax discount. This is because the Council’s decision carries a right of appeal to an independent tribunal and it would be reasonable for the complainant to exercise that right.
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Lancashire County Council (24 018 300)
Statement Upheld Special educational needs 27-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (24 018 408)
Statement Upheld Special educational needs 27-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Greenwood Homecare Ltd (24 018 463)
Statement Closed after initial enquiries Other 27-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Care Provider’s actions following an incident at his home. There is insufficient evidence of fault to warrant an investigation.
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London Borough of Barnet (24 018 499)
Statement Closed after initial enquiries Planning applications 27-Mar-2025
Summary: We will not investigate this complaint about the way the Council decided to approve a planning application. There is not enough evidence of fault in the Council’s actions to warrant an investigation.
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London Borough of Bromley (24 018 568)
Statement Closed after initial enquiries Homelessness 27-Mar-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s complaint handling regarding her homeless application. It would not be a good use of public money to investigate the Council’s complaint handling.
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Hertfordshire County Council (24 018 920)
Statement Closed after initial enquiries Special educational needs 27-Mar-2025
Summary: We will not investigate this complaint about the Council’s refusal to reimburse the complainant’s legal costs. This is because there is insufficient evidence of fault on the Council’s part to warrant investigation.