Decision search
Your search has 52042 results
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Royal Borough of Greenwich (24 020 170)
Statement Closed after initial enquiries Other 02-Apr-2025
Summary: We will not investigate this complaint about the Council’s actions when assessing Miss X’s family. The complaint is about the content of a report which is being considered as part of ongoing court proceedings. The law prevents us considering the matter.
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Bournemouth, Christchurch and Poole Council (24 020 395)
Statement Closed after initial enquiries Other 02-Apr-2025
Summary: We will not investigate this complaint about personal information being shared without permission. This is because there is insufficient evidence of council actions directly causing injustice, and the Information Commissioner’s Office is best placed to consider breaches of data protection law.
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London Borough of Islington (24 020 585)
Statement Closed after initial enquiries Other 02-Apr-2025
Summary: We will not investigate this complaint about the Council’s handling of a breach of planning control at Mr X’s neighbouring property. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We cannot add to the Council’s investigation and the Council’s actions/omissions as a provider of social housing lie outside our jurisdiction.
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London Borough of Lambeth (24 021 054)
Statement Closed after initial enquiries Parking and other penalties 02-Apr-2025
Summary: We will not investigate Mr X’s complaint about penalty charge notices because it would have been reasonable for him to appeal to London Tribunals. Additionally, there is not enough evidence of fault by the Council and further investigation by us is unlikely to lead to a different outcome.
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London Borough of Sutton (24 021 069)
Statement Closed after initial enquiries Land 02-Apr-2025
Summary: We will not investigate this complaint about damage to the boundary fence. That is because it is reasonable for Mrs X to seek a remedy through insurance, or the courts.
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Cheshire East Council (24 021 972)
Statement Closed after initial enquiries Other 02-Apr-2025
Summary: We will not investigate this complaint about a telegraph pole installed near the complainant’s home. This is because we are unlikely to find fault by the Council.
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London Borough of Lewisham (24 022 957)
Statement Upheld Other 02-Apr-2025
Summary: We will not investigate Mrs X’s complaint the Council failed to respond to her stage two complaint under the children statutory complaints procedure within the required timescales. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Surrey County Council (24 023 046)
Statement Closed after initial enquiries Child protection 02-Apr-2025
Summary: We will not investigate Mrs X’s complaint. The Information Commissioner is better placed to consider Mrs X’s complaint about inaccurate information held by the Council. Other matters would first need to be raised through the Council’s complaints procedure.
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Chichester District Council (24 023 324)
Statement Closed after initial enquiries Enforcement 02-Apr-2025
Summary: We will not investigate Mr B’s complaint about the Council asking him to remove cladding from his property. This is because it is reasonable for Mr B to put in an appeal to the Planning Inspector.
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Durham County Council (25 000 066)
Statement Closed after initial enquiries Highway repair and maintenance 02-Apr-2025
Summary: We will not investigate Ms B’s complaint that her dog suffered injuries due to the Council’s failure to maintain a playing field. This is because it is reasonable for Ms B to pursue her compensation claim by taking the Council to court.