Decision search
Your search has 53256 results
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Essex County Council (25 003 782)
Statement Closed after initial enquiries Highway repair and maintenance 02-Jul-2025
Summary: We will not investigate this complaint about damage caused to a vehicle by a pothole as this is ultimately a matter for the courts.
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London Borough of Bexley (25 004 477)
Statement Closed after initial enquiries Other 02-Jul-2025
Summary: We cannot investigate this complaint about court reports because we cannot investigate a complaint about what happened in court.
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Forest of Dean District Council (25 004 921)
Statement Closed after initial enquiries Planning applications 02-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning applications. This is because the complainant has appealed to the Planning Inspector.
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Leeds City Council (25 005 161)
Statement Closed after initial enquiries School admissions 02-Jul-2025
Summary: We will not investigate Mr X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Sunderland City Council (25 006 440)
Statement Closed after initial enquiries Other 02-Jul-2025
Summary: We will not investigate Mr B’s complaint that the Council has not provided information he requested. This is because it is reasonable for Mr B to complain to the Information Commissioner.
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Westmorland and Furness Council (25 006 478)
Statement Closed after initial enquiries Council tax 02-Jul-2025
Summary: We will not investigate Mr B’s complaint about the Council applying a council tax premium on his property. This is because it is reasonable for Mr B to put in an appeal to the Valuation Tribunal. And, we will not investigate the way the Council introduced this scheme because this can only be challenged by judicial review.
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Staffordshire County Council (24 013 866)
Statement Upheld Fostering 02-Jul-2025
Summary: Miss X complains the Council did not deal properly with a safeguarding investigation regarding a foster family. The Council acted disproportionately, and unprofessionally. Miss X suffered avoidable distress. The Council should pay Miss X £1500.
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Cumberland Council (24 014 269)
Statement Closed after initial enquiries Other 02-Jul-2025
Summary: We cannot investigate this complaint about the care of Ms X’s child as it is now clear that the matters complained of are ones that either were or could reasonably have been mentioned during court proceedings. Only a court could order different living arrangements for the child.
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Cambridgeshire County Council (24 015 141)
Statement Upheld Special educational needs 02-Jul-2025
Summary: We have found fault with the Council for delays during the annual review process and issuing of a final amended Education, Health and Care Plan for Mrs X’s son, Y. These delays caused Y to miss out on occupational therapy provision. The Council has agreed to remedy Y’s injustice.
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Royal Borough of Greenwich (24 015 539)
Statement Upheld Special educational needs 02-Jul-2025
Summary: Mrs X complained about how the Council handled an annual review of her child’s (Y) Education, Health and Care Plan. Mrs X also complained the Council poorly communicated with her and it failed to provide Y with suitable education when he finished his placement at his previous college. There were faults by the Council which caused injustice to Y and Mrs X. The Council will take action to remedy the injustice caused.