Decision search
Your search has 53256 results
-
London Borough of Ealing (24 018 633)
Statement Closed after initial enquiries Child protection 30-Jun-2025
Summary: We will not investigate Dr Y’s complaint about the Council’s handling of safeguarding concerns about his child. We could not add to the responses the Council has already provided by investigating. The law also prevents us from investigating some of the issues which have been the subject of court proceedings. We have no powers to make the Council change the allocated Social Worker or take disciplinary action against individual employees.
-
London Borough of Haringey (24 019 189)
Statement Upheld Other 30-Jun-2025
Summary: Miss X complains the Council delayed dealing with a disabled parking bay application, causing avoidable distress. The Council is at fault because it delayed processing the application. Miss X suffered avoidable distress. The Council should apologise and pay Miss X £250.
-
Hampshire County Council (24 019 582)
Statement Closed after initial enquiries Alternative provision 30-Jun-2025
Summary: We cannot investigate Ms X’s complaint about which setting is suitable for a child’s education as Ms X appealed to the Tribunal. We cannot investigate how a school provides free school meals.
-
Canterbury City Council (24 020 574)
Statement Closed after initial enquiries Planning applications 30-Jun-2025
Summary: We will not investigate this complaint about the way the Council considered a planning application. There is not enough evidence of fault to justify an investigation.
-
East Riding of Yorkshire Council (24 021 305)
Statement Closed after initial enquiries Assessment and care plan 30-Jun-2025
Summary: We will not investigate this late complaint about the Council’s actions in 2022 and 2023. There is not a good reason for the delay in the complaint being made to the Council and escalated to the Ombudsman.
-
West Northamptonshire Council (24 021 750)
Statement Closed after initial enquiries Special educational needs 30-Jun-2025
Summary: We will not investigate Miss X’s complaint about the Education, Health and Care Plan process. An investigation by the Ombudsman would not achieve a different outcome for Miss X and it was reasonable for her to appeal to the SEND Tribunal. Some other matters need to be considered by the Council.
-
West Northamptonshire Council (24 022 071)
Statement Upheld Highway repair and maintenance 30-Jun-2025
Summary: We will not investigate this complaint about the Council’s system for reporting highway maintenance issues. We could not add to the Council’s investigation and an investigation would not lead to a different outcome.
-
London Borough of Tower Hamlets (24 022 242)
Statement Closed after initial enquiries Transport 30-Jun-2025
Summary: We will not investigate this complaint about the Council’s blue badge application process. This is because the Council’s actions did not cause Mr X significant enough injustice for us to investigate. The Council also properly reached its eventual decision.
-
Birmingham City Council (24 022 437)
Statement Closed after initial enquiries Parking and other penalties 30-Jun-2025
Summary: We will not investigate this complaint about a dropped kerb application because there is not enough evidence of fault to justify investigating.
-
City of Bradford Metropolitan District Council (24 022 621)
Statement Closed after initial enquiries Residential care 30-Jun-2025
Summary: We will not investigate this complaint about end-of-life care in a residential care home. This is because it is unlikely we would add to investigations already completed by other organisations or reach a different or worthwhile outcome to justify our resource.