Decision search
Your search has 53256 results
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London Borough of Hackney (24 021 392)
Statement Closed after initial enquiries Allocations 14-Jul-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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City of York Council (24 022 821)
Statement Closed after initial enquiries Refuse and recycling 14-Jul-2025
Summary: We will not investigate this complaint about the Council’s street cleaning. Further investigation will not lead to a different outcome.
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Devon County Council (24 023 087)
Statement Closed after initial enquiries Assessment and care plan 14-Jul-2025
Summary: We cannot investigate Ms X’s complaint the Council delayed in arranging support for her mother to return home. The Court of Protection has already considered the substantive matters, therefore we have no jurisdiction to investigate.
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London Borough of Barnet (25 000 014)
Statement Closed after initial enquiries Homelessness 14-Jul-2025
Summary: We will not investigate this complaint about the Council’s homelessness support. There is not enough evidence of fault to justify our involvement.
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Gloucestershire County Council (24 023 237)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2025
Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating.
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London Borough of Bromley (24 023 128)
Statement Closed after initial enquiries Transport 14-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his blue badge application. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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East Devon District Council (24 023 167)
Statement Closed after initial enquiries Disabled facilities grants 14-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his disabled facilities grant application. This is because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.
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Barnsley Metropolitan Borough Council (24 023 213)
Statement Closed after initial enquiries Antisocial behaviour 14-Jul-2025
Summary: We will not investigate Mrs X’s complaint the Council failed to take appropriate action to investigate her reports of anti-social behaviour from her neighbours. This is because there is insufficient evidence of fault.
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Brighton & Hove City Council (24 020 811)
Statement Closed after initial enquiries Assessment and care plan 14-Jul-2025
Summary: We will not investigate Ms X’s complaint about the support provided to her by the Council’s adult social care service. There is insufficient evidence of fault and it is unlikely an investigation would lead to a different outcome.
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Surrey County Council (24 015 791)
Statement Upheld Special educational needs 14-Jul-2025
Summary: Mrs X complained the Council failed to complete the annual review of her son’s Education Health and Care Plan within the statutory timeframes. She also complained he missed education and specialist provision he is entitled to and that communication with the Council was poor. We found fault by the Council in all matters. The Council agreed to apologise to Mrs X and make her a symbolic payment in recognition of her son’s missed provision and the uncertainty, distress and frustration caused to her.