Decision search
Your search has 55054 results
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West Northamptonshire Council (24 022 646)
Statement Not upheld Other 18-Nov-2025
Summary: Mr X complains the Council wrongly issued him with a Fixed Penalty Notice for littering. We have ended our investigation as the Council cancelled the Fixed Penalty Notice which was the outcome Mr X was seeking.
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Leeds City Council (24 023 154)
Statement Upheld Special educational needs 18-Nov-2025
Summary: The Council delayed enrolling Ms X’s child to their new school following the Tribunal order, but this was not the fault of the Council. The Council properly considered the education provided after the Tribunal was suitable. The Council accepted it was at fault for poor communication and delay responding to Ms X’s complaint and has offered a suitable remedy for this.
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North Tyneside Metropolitan Borough Council (25 003 331)
Statement Closed after initial enquiries Allocations 18-Nov-2025
Summary: We will not investigate this complaint about how the Council considered Mr X’s application for the housing register. There is insufficient evidence of fault to justify investigating Mr X’s complaint.
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Brighton & Hove City Council (25 003 849)
Statement Closed after initial enquiries Residential care 18-Nov-2025
Summary: We will not investigate Ms X’s complaint about the Council’s Care home losing her father’s personal belongings. This is because there is insufficient evidence of fault, we cannot achieve what Ms X wants and a further investigation would not lead to a different outcome.
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Hampshire County Council (25 003 864)
Statement Closed after initial enquiries Highway repair and maintenance 18-Nov-2025
Summary: We will not investigate this complaint about drainage and highway maintenance because it is reasonable to expect Mrs Y to go to court about the matter, which is better placed to consider the complaint.
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Hampshire County Council (25 003 957)
Statement Not upheld Special educational needs 18-Nov-2025
Summary: We have discontinued our investigations into Miss X’s complaints about a lack of education offered to her son, and about how she and her son were treated by the Council’s children’s social care service. The Council has already accepted fault for her son’s lack of education and has offered a suitable remedy. And there has already been an independent investigation into her social care complaint. It is unlikely further investigation of either issue would lead to different outcomes for her.
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Hampshire County Council (25 003 993)
Statement Not upheld Other 18-Nov-2025
Summary: We have discontinued our investigations into Miss X’s complaints about a lack of education offered to her son, and about how she and her son were treated by the Council’s children’s social care service. The Council has already accepted fault for her son’s lack of education and has offered a suitable remedy. And there has already been an independent investigation into her social care complaint. It is unlikely further investigation of either issue would lead to different outcomes for her.
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Essex County Council (25 004 218)
Statement Closed after initial enquiries Disabled children 18-Nov-2025
Summary: We will not consider Mrs M’s complaints until the Council has completed the parent carer’s assessment.
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South Tyneside Metropolitan Borough Council (25 004 618)
Statement Closed after initial enquiries Transport 18-Nov-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her son’s application for a blue badge. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Chesterfield Borough Council (25 005 605)
Statement Closed after initial enquiries Council tax 18-Nov-2025
Summary: We will not investigate this complaint about the Council’s failure to inform Mrs X about claiming a council tax discount which she was not entitled to for over three years. There is insufficient evidence of fault which would warrant an investigation.