Decision search
Your search has 56921 results
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Hampshire County Council (25 015 492)
Statement Closed after initial enquiries Highway repair and maintenance 04-Mar-2026
Summary: We will not investigate Mr C’s complaint about the Council’s management of its highway drainage system. It is unlikely we could add to the Council’s investigation or achieve anything more. If Mr C considers the Council’s actions have caused damage to his property, it is reasonable for him to make a claim through the Council’s insurers and, if unhappy with the outcome, take the matter to court.
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Statement Upheld Other 04-Mar-2026
Summary: We will not investigate Miss X’s complaint about an incident that took place at the Council’s family hub. This is because the Council has already upheld Miss X’s complaint, made changes to improve safety and apologised for the incident. We consider this to be a satisfactory remedy to Miss X’s complaint.
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Kingston Upon Hull City Council (25 015 549)
Statement Closed after initial enquiries Child protection 04-Mar-2026
Summary: We cannot investigate Miss X’s complaint about the social worker allocated to her child’s case which is subject to ongoing court proceedings. The law prevents us from investigating complaints about matters that are subject to court proceedings. We have no discretion to do so. The data issue Miss X raises in her complaint is best considered and decided by the Information Commissioner’s Office.
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Birmingham City Council (25 015 910)
Statement Closed after initial enquiries Parking and other penalties 04-Mar-2026
Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. There is not enough evidence of fault by the Council. Also, it is reasonable to expect the complainant to apply to the Traffic Enforcement Centre.
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West Berkshire Council (25 016 076)
Statement Closed after initial enquiries Other 04-Mar-2026
Summary: We cannot investigate this complaint about the actions of a Council officer. This is because the complainant is a Councillor acting in her capacity as such. We are legally prevented from investigating this complaint.
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Knowsley Metropolitan Borough Council (25 016 081)
Statement Closed after initial enquiries Child protection 04-Mar-2026
Summary: We cannot investigate this complaint about inaccuracies in a report the Council wrote for court during care proceedings. The law prevents us from investigating what happens in court. The Information Commissioner is the body best placed to consider complaints about data protection.
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Bristol City Council (25 016 336)
Statement Closed after initial enquiries Council house sales and leaseholders 04-Mar-2026
Summary: We cannot investigate this complaint about leaseholder service charges and costs. Ms X has already used an appeal right about part of her concerns and consequently the law does not allow us to investigate. And of the other parts, she can raise any new concerns to the Tribunal about matters relating to costs, when the Council decides. Finally, we will not consider the part of Ms X’s complaint about how much the Council offered to buy her property back from her, because Ms X’s injustice is not significant enough to warrant investigation and there is no worthwhile outcome achievable.
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Uttlesford District Council (25 016 356)
Statement Closed after initial enquiries Planning applications 04-Mar-2026
Summary: We will not investigate this complaint about breaches of a planning condition at a site near her home. The complaint is made too late and we have seen no reason why Ms X could not have contacted us much sooner.
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London Borough of Merton (25 016 528)
Statement Closed after initial enquiries Parking and other penalties 04-Mar-2026
Summary: We will not investigate this complaint about parking enforcement. This is because Mr X has already used his right to take the matter to the London Tribunals and the law says we cannot investigate it. It is unlikely we could add to the Council’s response in relation to the remaining issues complained about.
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London Borough of Barnet (25 016 561)
Statement Closed after initial enquiries Council tax 04-Mar-2026
Summary: We will not investigate this complaint about council tax instalments. This is because there is not enough evidence of fault by the Council to warrant investigation.