Decision search
Your search has 56922 results
-
GCH (Hertfordshire) Ltd (24 018 318)
Statement Closed after initial enquiries Other 16-Mar-2026
Summary: We will not investigate Mr X’s complaint about a staff member in a Care Home abusing his wife while they were visiting a relative. This is because the complaint is late and we would not be able to achieve the outcome requested.
-
Birmingham City Council (24 021 268)
Statement Closed after initial enquiries Parking and other penalties 16-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision on Mr X’s vehicle crossing application. This is because there is not enough evidence of fault to justify investigation.
-
Derbyshire County Council (24 021 963)
Statement Upheld Special educational needs 16-Mar-2026
Summary: The Council was at fault. It did not secure all the tuition set out in Mrs X’s child, Y’s, Education, Health and Care Plan over a nine-month period. The Council will apologise and make a symbolic payment to Mrs X for Y’s lost provision to which they were entitled. The Council will provide evidence it has put a service improvement in place.
-
Statement Closed after initial enquiries School transport 16-Mar-2026
Summary: We will not investigate Ms M’s complaint about school transport because there is not enough evidence of fault. There is no worthwhile outcome achievable.
-
Swindon Borough Council (25 020 225)
Statement Closed after initial enquiries Special educational needs 16-Mar-2026
Summary: We will not investigate this complaint about how the Council responded to Mrs X’s concerns about her daughter’s Special Educational Needs and Disabilities (SEND) and education case because there is not enough evidence of fault to justify an investigation.
-
Dorset & Wiltshire Fire and Rescue Service (25 020 838)
Statement Closed after initial enquiries Other 16-Mar-2026
Summary: We will not investigate this complaint about how the Authority investigated Mr X’s concerns about information it shared with another organisation. There is no worthwhile outcome achievable by us investigating and there is another body better placed to look at his concerns.
-
Royal Borough of Windsor and Maidenhead Council (25 020 956)
Statement Closed after initial enquiries Pollution 16-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council fining him for spitting in public. This is because there is insufficient evidence of fault by the Council.
-
St Luke's C of E Halsall Primary School (25 021 958)
Statement Closed after initial enquiries School admissions 16-Mar-2026
Summary: We will not investigate Miss X’s complaint about the School’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.
-
Devon County Council (25 023 215)
Statement Closed after initial enquiries Highway repair and maintenance 16-Mar-2026
Summary: We will not investigate this complaint about a retaining wall dispute. This is because it is reasonable to expect Ms Y to go to court about the matter, which is better placed to consider the complaint.
-
London Borough of Bexley (25 024 751)
Statement Closed after initial enquiries School admissions 16-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to process an application for a school place. This is because there is not enough evidence of fault by the Council for us to be able to question its actions.