Decision search
Your search has 56922 results
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London Borough of Ealing (25 014 680)
Statement Closed after initial enquiries School exclusions 17-Mar-2026
Summary: We will not investigate this complaint about the conduct of an Independent Review Panel that considered the permanent exclusion of Ms X’s child from school. There is not enough evidence of procedural fault in the conduct of the panel to warrant our further involvement.
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London Borough of Hackney (25 014 760)
Statement Closed after initial enquiries Council tax 17-Mar-2026
Summary: We will not investigate this complaint about the Council holding Miss X liable for council tax at a property she says she has never occupied. This is because this is a matter best placed for the Valuation Tribunal.
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Stratford-on-Avon District Council (25 014 925)
Statement Closed after initial enquiries Housing benefit and council tax benefit 17-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council stopping his Housing Benefit and Local Council Tax Reduction Scheme claim. This is because it is reasonable to expect him to use his right of appeal to the Valuation Tribunal.
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Clifton St. Anne's Personal Care Services Limited (25 014 930)
Statement Closed after initial enquiries Residential care 17-Mar-2026
Summary: We will not investigate this complaint about the quality of Mrs Y’s care in the lead up to her death. We could not achieve a different or more meaningful outcome by doing so. We will not investigate late parts of the complaint as there is not a good reason for the delay in escalating events of early 2024 to us.
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London Borough of Hillingdon (25 016 573)
Statement Closed after initial enquiries Child protection 16-Mar-2026
Summary: We cannot investigate Mr X’s complaint about the Council’s failure to engage with his school Trust regarding child safeguarding matters. The law says the Ombudsman cannot investigate complaints made by or on behalf of a public body.
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Derbyshire County Council (25 016 592)
Statement Closed after initial enquiries Other 16-Mar-2026
Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s complaints about highways matters promptly. There is insufficient evidence of any significant injustice arising and the Council’s apology is sufficient remedy to this complaint.
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Chelmsford City Council (25 016 625)
Statement Closed after initial enquiries Refuse and recycling 16-Mar-2026
Summary: We will not investigate Mrs X’s complaint that the Council did not inform her about the start of its green waste subscription service. This is because the matter complained about has not caused Mrs X any significant personal injustice which is so serious that it warrants a further investigation by this office.
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Lancashire County Council (25 016 630)
Statement Closed after initial enquiries Child protection 16-Mar-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of safeguarding concerns she raised about her grandchildren. Some of the matters are late and relate to issues that were, or could have been, considered in court. There is not enough evidence of fault on the other matters.
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North Lincolnshire Council (25 016 680)
Statement Closed after initial enquiries Other 16-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s involvement with children in her extended family including how it responded to safeguarding information, its communication, and how it considered the complaint because the tests in our Assessment Code are not met.
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Oxfordshire County Council (25 016 907)
Statement Closed after initial enquiries Looked after children 16-Mar-2026
Summary: We will not investigate part of Miss X’s complaint about the Council’s care of her child, Y, and about issues that happened on or before August 2024 because the complaint is late. We will not investigate Miss X’s new complaint submitted to the Council in January 2026 because the complaints process is not yet finished.