Decision search
Your search has 56922 results
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Westminster City Council (25 011 325)
Statement Closed after initial enquiries Other 20-Mar-2026
Summary: We will not investigate this complaint about the Council allegedly breaching its procurement process when awarding a contract for a public art mural project. This is because we are unlikely to find sufficient evidence of fault to justify investigating.
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Essex County Council (25 011 995)
Statement Closed after initial enquiries Special educational needs 20-Mar-2026
Summary: We cannot investigate this complaint about the Council’s handling of Miss X’s daughter’s Education Health and Care needs assessment. This is because the issues Miss X raises concern the way the Council made its decisions about the content of the Education Health and Care Plan and Miss X has appealed to the Tribunal to challenge this. To investigate these issues would therefore encroach on the role of the Tribunal.
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London Borough of Hackney (25 013 337)
Statement Upheld Homelessness 20-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s delay in issuing its section 202 review decision. The Council has now made its decision and has agreed to apologise for the delay. Further investigation by us is therefore not proportionate.
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North Yorkshire Council (25 014 878)
Statement Closed after initial enquiries Noise 20-Mar-2026
Summary: We will not investigate this complaint about the Council’s investigation of a noise nuisance compalint. There is insufficient evidence of fault which would warrant an investigation.
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East Hertfordshire District Council (25 015 548)
Statement Closed after initial enquiries Antisocial behaviour 20-Mar-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s failure to act on her reports of cannabis smells coming from a neighbour’s property and the nuisance it caused her because there is insufficient evidence of fault.
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London Borough of Bromley (25 015 551)
Statement Closed after initial enquiries Parking and other penalties 20-Mar-2026
Summary: We will not investigate this complaint about how the Council dealt with a vehicle crossover application. This is because it would be reasonable for Mr X to pursue the matter in court. Mr X has also not suffered significant injustice in relation to his complaint about who installed the dropped kerb.
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Wirral Metropolitan Borough Council (25 015 580)
Statement Closed after initial enquiries Other 20-Mar-2026
Summary: We will not investigate this complaint about how the Council responded to Mr X’s complaint and his information request. This is because it is late, there is not enough evidence of fault and there is another body better placed to consider parts of Mr X’s complaint.
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Manchester City Council (25 015 788)
Statement Closed after initial enquiries Charging 20-Mar-2026
Summary: We will not investigate this complaint about how the Council has dealt with Mr X’s care costs. This is because we would not achieve a worthwhile outcome if we were to investigate.
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London Borough of Waltham Forest (25 015 892)
Statement Closed after initial enquiries School transport 20-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr Y’s son’s blue badge application because it is unlikely we could add to the Council’s response and an investigation by the Ombudsman would unlikely achieve anything more for Mr Y.
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West Northamptonshire Council (25 016 277)
Statement Closed after initial enquiries Planning applications 20-Mar-2026
Summary: We will not investigate Mr X & Ms Y’s complaint about the way the Council considered a planning application for the site next to their home. Planning permission was granted more than two years ago and it is too late to complain about this now. We will not investigate their complaint about the way the Council considered their reports of breaches of planning control. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.