Decision search
Your search has 55884 results
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Newcastle-under-Lyme Borough Council (25 011 157)
Statement Closed after initial enquiries Council tax 23-Oct-2025
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s Council Tax account. This is because there is not enough evidence of fault to justify an investigation and the Council has already partially upheld the complaint, accepting fault in its call handling. Further investigation is unlikely to lead to a different outcome.
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Northumberland County Council (25 011 790)
Statement Closed after initial enquiries Councillor conduct and standards 23-Oct-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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London Borough of Croydon (25 005 120)
Statement Closed after initial enquiries Allocations 23-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision not to increase Ms X’s priority on the housing register as there is not enough evidence of fault to justify an investigation. We cannot investigate Ms X’s complaint about the Council’s delay in dealing with disrepair in her property. We do not have the power to investigate a council when it is acting as a social landlord.
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Royal Borough of Kensington & Chelsea (25 012 575)
Statement Closed after initial enquiries Leisure and culture 22-Oct-2025
Summary: We will not investigate Mr X’s complaint about how he was treated at a Council leisure centre. The Council upheld Mr X’s complaint and provided an appropriate remedy so further investigation would not add to the one carried out by the Council.
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Transport for London (25 013 226)
Statement Closed after initial enquiries Licensing 22-Oct-2025
Summary: We will not investigate this complaint about taxi licensing because the complaint is late without good reason to exercise discretion to investigate it now and it is reasonable to expect Mr Y to have appealed to the court about the matter.
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South Gloucestershire Council (25 014 436)
Statement Closed after initial enquiries Councillor conduct and standards 22-Oct-2025
Summary: We will not investigate how the Council dealt with a member conduct complaint as we cannot achieve the outcome the complainant seeks.
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Greater London Authority (25 015 386)
Statement Closed after initial enquiries Councillor conduct and standards 22-Oct-2025
Summary: We will not investigate this complaint about the Authority’s handling of a member conduct complaint as Mr X Is not personally impacted by this to a degree that would warrant our further involvement.
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Transport for London (25 016 288)
Statement Closed after initial enquiries Parking and other penalties 22-Oct-2025
Summary: We will not investigate Mr B’s complaint about a Penalty Charge Notice for an alleged road charging scheme contravention. This is because it was reasonable for Mr B to make formal representations, and if needed, appeal to London Tribunals.
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London Borough of Tower Hamlets (24 019 692)
Statement Closed after initial enquiries Other 22-Oct-2025
Summary: We will not investigate this complaint about how the Council organised supported living for Mr X. This is because there is not enough evidence of fault to warrant our involvement.
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Statement Not upheld Special educational needs 22-Oct-2025
Summary: We have completed our investigation into how the Council handled Mrs X’s child’s education when they were unable to attend school. This is because we find no fault with the way the Council made its decisions.