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  • London Borough of Havering (25 006 725)

    Statement Closed after initial enquiries Other 27-Oct-2025

    Summary: We cannot investigate Mrs X’s complaint about school meals served to her child. This is because a school is responsible for the meals served and the law prevents us from investigating what happens in schools.

  • London Borough of Hounslow (25 006 760)

    Statement Closed after initial enquiries Transport 27-Oct-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s decisions not to grant her a Freedom Pass. This is because there is not enough evidence of fault in the way the Council reached its decision to warrant investigation.

  • Herefordshire Council (25 006 836)

    Statement Closed after initial enquiries Councillor conduct and standards 27-Oct-2025

    Summary: We will not investigate this complaint about the accuracy of the minutes of a Scrutiny Committee, because there is not enough evidence of fault.

  • North Devon District Council (25 009 441)

    Statement Closed after initial enquiries Enforcement 27-Oct-2025

    Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because we are unlikely to find fault.

  • Darlington Borough Council (25 009 531)

    Statement Closed after initial enquiries Council tax 27-Oct-2025

    Summary: We will not investigate this complaint about the Council’s handling of Mr X’s council tax. This is because his complaint is late and there is no good reason to investigate it now.

  • South Gloucestershire Council (25 009 714)

    Statement Closed after initial enquiries Planning applications 27-Oct-2025

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because it is not yet possible to determine if the complainant has suffered significant injustice as a result of the alleged fault.

  • Medway Council (25 010 063)

    Statement Closed after initial enquiries Other 27-Oct-2025

    Summary: We cannot investigate Mr X’s complaint about an article claiming that the Council misused funds because this affects all or most residents in the local area. We will not investigate Mr X’s claim that the article breached the Audit and Accountability Act 2014 because he has not demonstrated that this has caused him a significant injustice.

  • London Borough of Redbridge (25 010 374)

    Statement Closed after initial enquiries Allocations 27-Oct-2025

    Summary: We will not investigate this complaint about how the Council considered Mr X’s housing priority. This is because there is insufficient evidence of fault and significant injustice to justify an investigation.

  • Oban House Retirement Care Home (25 002 785)

    Statement Closed after initial enquiries Other 27-Oct-2025

    Summary: We will not investigate Ms X’s complaint about the Care Home’s decision to ban her from visiting her friend, the quality of the care being provided to her friend and the Care Home refusing to return her wheelchair. This is because there is insufficient evidence of fault by the Care Home, Ms X does not have the legal authority to complain on behalf of her friend, we cannot achieve the outcome she wants and there would be no worthwhile outcome achieved by an investigation.

  • Birmingham City Council (25 004 376)

    Statement Closed after initial enquiries Alternative provision 27-Oct-2025

    Summary: We will not investigate this complaint about the Council not providing alternative educational provision to Miss X’s child. This is because the injustice she claims stems from actions taken by the school, and there is not enough evidence of fault by the Council.

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