Decision search
Your search has 58551 results
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North Yorkshire Council (26 005 555)
Statement Closed after initial enquiries Other 17-Jun-2026
Summary: We will not investigate Miss X’s complaint about how the Council handled her personal data because the Information Commissioner’s Office (ICO) is better placed to consider these matters. The Council has also accepted some fault and taken action to address this so there is nothing more we could achieve by investigating.
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London Borough of Sutton (26 006 348)
Statement Closed after initial enquiries Highway repair and maintenance 17-Jun-2026
Summary: We will not investigate this complaint about the Council’s response to a claim about damage to Miss X’s car caused by potholes in the highway. There is insufficient evidence of fault and it is reasonable for miss to seek a remedy in the courts if liability is denied.
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London Borough of Barnet (26 006 584)
Statement Closed after initial enquiries Refuse and recycling 17-Jun-2026
Summary: We will not investigate Mr B’s complaint about Council refuse collectors leaving his bin in front of his driveway. This is because it is unlikely we could add to the Council’s own investigation and Mr B has not suffered a significant injustice.
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Cheltenham Borough Council (25 023 148)
Statement Closed after initial enquiries Other 17-Jun-2026
Summary: We will not investigate this complaint about how the Council conducted a Business Improvement District renewal ballot. This is because there is not enough evidence of fault in how the Council made its decision to justify investigating.
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Stockport Metropolitan Borough Council (25 023 233)
Statement Upheld Special educational needs 17-Jun-2026
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has already apologised to Miss X and has now agreed to pay her £100 for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Northumberland County Council (25 023 306)
Statement Closed after initial enquiries Other 17-Jun-2026
Summary: We will not investigate Mr X’s complaint about the actions of a Civil Enforcement Officer and about the Council’s response to his complaint about it. This is because the matter complained about has not caused Mr X any significant personal injustice which is so serious that it warrants an investigation.
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London Borough of Ealing (25 023 789)
Statement Closed after initial enquiries Antisocial behaviour 17-Jun-2026
Summary: We will not investigate this complaint about the Council’s response to a report of Anti-social behaviour. It is unlikely we would find fault with the Council’s actions, and we cannot achieve the outcome X is looking for.
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Buckinghamshire Council (25 023 842)
Statement Closed after initial enquiries Planning applications 17-Jun-2026
Summary: We will not investigate this complaint about the Council’s failure to consider its Public Sector Equality Duty and issue an Equality Impact Assessment in relation to granting outline planning permission for a site close to Mrs X’s home. The complaint is made too late and we have seen no reason why Mrs X could not have contacted us much sooner.
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Kent County Council (25 023 934)
Statement Closed after initial enquiries Safeguarding 17-Jun-2026
Summary: We will not investigate this complaint about the disclosure of personal data relating to Mr X in Council documents. This is because there is another body better placed to consider.
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Spelthorne Borough Council (25 024 069)
Statement Closed after initial enquiries Planning applications 17-Jun-2026
Summary: We will not investigate this complaint about the Council granting planning permission for an extension which is contrary to its own guidance. We have not seen enough evidence of fault to justify an investigation.