Decision search
Your search has 58551 results
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Midshires Care Limited (25 023 142)
Statement Closed after initial enquiries Domiciliary care 17-Jun-2026
Summary: We will not investigate Ms X’s complaint about the Care Provider breaching confidentiality and its care workers not wearing uniform. This is because the injustice is not significant enough, there is another body better placed, we could not add to the previous investigation and we cannot achieve the outcome Ms X wants.
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Leicestershire County Council (25 026 320)
Statement Closed after initial enquiries Other 17-Jun-2026
Summary: We cannot investigate most of Mrs X’s complaint about a court report and safeguarding concerns because the issues were before a court, and the law says we cannot investigate. We will not investigate the Council’s complaints handling because the tests in our Assessment Code are not met.
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Kirklees Metropolitan Borough Council (25 026 729)
Statement Closed after initial enquiries Transport 17-Jun-2026
Summary: We will not investigate this complaint about Mr X’s Blue Badge application because there is not enough evidence of fault in the Council’s decision-making to justify an investigation.
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Essex County Council (25 027 311)
Statement Upheld Special educational needs 17-Jun-2026
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Bury Metropolitan Borough Council (25 028 107)
Statement Closed after initial enquiries Trees 17-Jun-2026
Summary: We will not investigate Mr X’s complaint about damage caused to his property by a tree the Council is responsible for. This is because it is reasonable for Mr X to submit a claim to the Council’s insurers and ultimately take the matter to court.
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Statement Closed after initial enquiries Transport 17-Jun-2026
Summary: We will not investigate this complaint about Ms X’s Blue Badge application because there is not enough evidence of fault in the Council’s decision-making to justify an investigation.
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Darlington Borough Council (25 030 499)
Statement Closed after initial enquiries Other 17-Jun-2026
Summary: We will not investigate Miss X’s complaint that the Council shared information about court proceedings with another authority without authorisation. The matter either has been or could have been raised during court proceedings, or could be taken to the Information Commissioner which is better suited to consider the matter complained about.
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Charnwood Borough Council (26 000 321)
Statement Closed after initial enquiries Other 17-Jun-2026
Summary: We will not investigate this complaint about the Council’s response to a subject access request as it is best dealt with by the Information Commissioner’s Office.
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Ashford Borough Council (26 002 909)
Statement Closed after initial enquiries Other 17-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of Freedom of Information Act requests and its reviews of its position. The Information Commissioner is better placed to consider and decide information rights complaints.
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London Borough of Tower Hamlets (26 004 230)
Statement Closed after initial enquiries Parking and other penalties 17-Jun-2026
Summary: We will not investigate this complaint about the removal of Mr X’s car from the highway as it is unlikely we will find fault by the Council.