Decision search
Your search has 58551 results
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London Borough of Lewisham (25 016 100)
Statement Closed after initial enquiries Homelessness 16-Jun-2026
Summary: We will not investigate Ms X’s complaint about the Council’s failure to properly assess her homelessness application. There is insufficient evidence of fault to warrant an investigation and it was reasonable for her to ask for a statutory review of the Councl’s homelessness decisions.
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London Borough of Newham (25 017 682)
Statement Closed after initial enquiries Special educational needs 16-Jun-2026
Summary: We will not investigate Miss Y’s complaint about the Council’s refusal to carry out an Education, Health and Care needs assessment for her child. Miss Y has a right to appeal to the SEND Tribunal, and it is reasonable to expect her to use this right.
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Rochdale Metropolitan Borough Council (25 018 351)
Statement Upheld Assessment and care plan 16-Jun-2026
Summary: The investigation is discontinued because the Council agreed a remedy for issues arising from the financial assessment of Mr Y, which Ms X is satisfied with this and considers the matters resolved. She requested the complaint be closed.
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Bracknell Forest Council (25 018 356)
Statement Closed after initial enquiries Assessment and care plan 16-Jun-2026
Summary: We will not investigate Miss X’s complaint about how the Council carried out an assessment and ended direct payments. This is because there is not enough evidence of fault.
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London Borough of Wandsworth (25 020 349)
Statement Closed after initial enquiries Other 16-Jun-2026
Summary: We will not investigate this complaint about the support the Council’s adult services provided Miss X in relation to her housing. There is insufficient evidence of fault.
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Rochdale Metropolitan Borough Council (25 020 450)
Statement Closed after initial enquiries Council tax 16-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of Mrs Z’s council tax account. We could not add to the investigation the Council has already carried out, so there is no worthwhile outcome achievable from our investigation.
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Derbyshire County Council (25 020 788)
Statement Closed after initial enquiries Other 16-Jun-2026
Summary: We cannot investigate this complaint about the actions and decisions of an Older Adult Mental Health Team concerning Mr X’s father. This is because the actions are those of an NHS body, not the Council.
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Nightingale Homecare East Sussex Limited (25 021 354)
Statement Closed after initial enquiries Domiciliary care 16-Jun-2026
Summary: We will not investigate this complaint about the quality of domiciliary care. Investigation by us is not likely to lead to a different outcome and we cannot achieve the outcome Ms X seeks.
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Coventry City Council (25 021 691)
Statement Closed after initial enquiries Alternative provision 16-Jun-2026
Summary: We cannot investigate part of this complaint because it is about what happened in a school and the law prevents us from investigating such matters. We will not investigate part of this complaint about alternative education provision because there is insufficient evidence of fault in the Council’s actions.
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Leeds City Council (25 021 735)
Statement Closed after initial enquiries Other 16-Jun-2026
Summary: We cannot investigate this complaint about what happened in Mr X’s child’s school because the law does not allow us to investigate what happens in schools. We cannot investigate his complaint about changes to his child’s Education, Health and Care Plan as he has used his right to appeal at the First-tier Tribunal (Special Educational Needs and Disability).