Decision search
Your search has 58551 results
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Coventry City Council (25 012 029)
Statement Upheld Disabled children 22-Jun-2026
Summary: There was no fault in the way the Council reached its decision to refuse the blue badge application Mrs X made for her child, Z. There is fault in the Council’s complaint handling, but this did not cause significant injustice to Mrs X.
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Hampshire County Council (25 013 982)
Statement Upheld Special educational needs 22-Jun-2026
Summary: The Council was at fault for failing to ensure Mrs X’s child, Y, received some of the specialist provision in their EHC Plan from January 2025 to date. The Council has agreed to apologise and provide Mrs X with a financial payment to remedy the injustice caused.
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Kirklees Metropolitan Borough Council (25 014 576)
Statement Closed after initial enquiries Other 22-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of a governance complaint. This is because we cannot investigate a complaint about what happened in court, and there is not enough evidence of fault to justify investigating.
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London Borough of Hounslow (25 015 166)
Statement Closed after initial enquiries Allocations 22-Jun-2026
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Birmingham City Council (25 015 379)
Statement Not upheld Other 22-Jun-2026
Summary: We have discontinued our investigation of this complaint, about the Council’s handling of the complainant’s request for disabled adaptations to his home. This is because the complaint concerns the Council’s duties as a social landlord, which means it is not in our jurisdiction.
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Surrey County Council (25 015 546)
Statement Closed after initial enquiries Charging 22-Jun-2026
Summary: We will not investigate Mr X’s complaint the Council failed to complete financial assessments for his late father, Mr Y. Any injustice is not significant enough to justify our involvement.
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Leicester City Council (25 015 825)
Statement Closed after initial enquiries Allocations 22-Jun-2026
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Worcestershire County Council (25 015 887)
Statement Closed after initial enquiries Looked after children 22-Jun-2026
Summary: We will not investigate part of Mr X’s complaint about support provided to him as a child because the complaints were either previously considered by the Ombudsman or they are late. We will not investigate Mr X’s complaint about data handling because the Information Commissioner is better suited. We will also not investigate the complaints because it is reasonable for Mr X to use his right to take the matter to court to secure the outcome he seeks.
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Buckinghamshire Council (25 018 720)
Statement Upheld Special educational needs 22-Jun-2026
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more
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Staffordshire County Council (25 018 946)
Statement Closed after initial enquiries Planning applications 22-Jun-2026
Summary: We will not investigate this complaint about the Council’s response as statutory consultee to a planning application. There is not enough evidence of personal injustice to Mr X to warrant investigation.