Decision search
Your search has 58275 results
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London Borough of Hackney (25 025 465)
Statement Closed after initial enquiries Homelessness 06-Jul-2026
Summary: We will not investigate Miss X’s complaint about the Council’s assessment of the suitability of her temporary accommodation. This is because it was reasonable for her to use her right of appeal to the County Court.
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Kent County Council (25 025 557)
Statement Closed after initial enquiries Other 06-Jul-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to remove flags from lampposts on the public highway. This because there is not enough evidence of fault to warrant our involvement.
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Barchester Healthcare Homes Limited (25 026 071)
Statement Closed after initial enquiries Residential care 06-Jul-2026
Summary: We will not investigate this complaint about the way the care provider managed the care of Mrs X’s mother. We could not add to any previous investigation by the organisation and we cannot achieve the outcome Mrs X wants.
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London Borough of Croydon (25 026 332)
Statement Closed after initial enquiries Council tax 06-Jul-2026
Summary: We cannot investigate Miss X’s complaint about council tax liability. The Council took court action to secure a liability order, and Miss X has appealed to the Valuation Tribunal about the same matter.
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Leeds City Council (26 001 989)
Statement Upheld School transport 06-Jul-2026
Summary: There was fault by a transport appeal panel in deciding to offer a personal travel allowance (PTA) without considering the method, or cost, of transport that would be required. This casts doubt on whether the PTA will facilitate the young person’s attendance in a safe, practical and affordable way. This uncertainty is an injustice. The Council will retake the decision, taking all relevant matters into account.
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Cambridgeshire County Council (26 002 239)
Statement Closed after initial enquiries Highway repair and maintenance 06-Jul-2026
Summary: We will not investigate this complaint about an accident for which Mrs X is claiming compensation for personal injury. This is because it would be reasonable for Mrs X to take the matter to court.
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London Borough of Enfield (26 003 223)
Statement Closed after initial enquiries Other 06-Jul-2026
Summary: We will not investigate this complaint about how the Council handled safeguarding investigations for Mr X’s children. This is because Mr X’s complaint is late and there are not sufficient good reasons for us to investigate now.
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London Borough of Islington (26 004 406)
Statement Closed after initial enquiries Parking and other penalties 06-Jul-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mr Y to go to the Traffic Enforcement Centre and the London Tribunals about the matter.
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Mole Valley District Council (25 024 631)
Statement Closed after initial enquiries Enforcement 06-Jul-2026
Summary: We will not investigate this complaint about the Council deciding not to take enforcement action against a breach of planning control. There is insufficient evidence of fault in the way the Council reached its decision, and any personal injustice caused to the complaint is not significant enough to justify our continued involvement in the matter.
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Hinckley & Bosworth Borough Council (25 024 699)
Statement Closed after initial enquiries Refuse and recycling 06-Jul-2026
Summary: We will not investigate Mr X’s complaint about a missed bin collection and the Council’s handling of a Subject Access Request. There is insufficient evidence of fault causing injustice to warrant further investigation and the Information Commissioner’s Office is better placed to deal with the complaint about the SAR request.