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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

Peterborough City Council (24 022 175)

Statement Closed after initial enquiries Allocations 07-Aug-2025

Summary: We will not investigate this complaint about the Council’s failure to make an offer of housing since Miss X joined the housing register 7 years ago. There is insufficient evidence of fault which would warrant an investigation.
Harborough District Council (25 001 854)

Statement Closed after initial enquiries Homelessness 07-Aug-2025

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s homelessness and housing applications. Mr X had a right of appeal to court about the Council’s decision on his homelessness and there is no good reason he could not have used it. It is unlikely an investigation would find fault with the Council’s decision about Mr X’s priority on its housing register.
Wakefield City Council (25 001 940)

Statement Closed after initial enquiries Council tax 07-Aug-2025

Summary: We will not investigate Mr X’s complaint about Council Tax billing and a warning issued by the Council over his communications with it. There is not enough evidence of significant injustice or fault to warrant an investigation.
Stoke-on-Trent City Council (25 002 203)

Statement Closed after initial enquiries Council tax support 07-Aug-2025

Summary: We will not investigate this complaint about how the Council handled Mr X’s council tax account. The court considered council tax liability, council tax support decisions carry appeal rights and it is reasonable to expect him to use them, and there is not enough evidence of fault to justify us investigating the council tax hardship fund decision.
Hertfordshire County Council (25 002 371)

Statement Closed after initial enquiries School transport 07-Aug-2025

Summary: We will not investigate this complaint about the Council failing to advise the complainant of proposed changes to her child’s school transport arrangements. We consider further investigation will not lead to a worthwhile outcome and we cannot achieve the outcome the complainant is seeking.
Gloucestershire County Council (25 002 375)

Statement Closed after initial enquiries Charging 07-Aug-2025

Summary: We will not investigate this complaint about the Council’s decision to charge for care it arranged for Mr X’s late mother in 2023. This is because the complaint is late.
Royal Borough of Kensington & Chelsea (25 009 257)

Statement Closed after initial enquiries Other 07-Aug-2025

Summary: We will not investigate Mr B’s complaint that his car was damaged because of the Council’s decision to locate a cycle hire area in the wrong location. This is because it is reasonable for Mr B to put in a compensation claim to the Council, and if needed, pursue the claim at court.
Hampshire County Council (25 009 310)

Statement Closed after initial enquiries Highway repair and maintenance 07-Aug-2025

Summary: We will not investigate Miss B’s complaint that her car was damaged due to the Council’s failure to manage road re-surfacing works properly. This is because it is reasonable for Miss B to pursue her compensation claim by taking the Council to court.
London Borough of Camden (25 002 614)

Statement Closed after initial enquiries Allocations 07-Aug-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. It is reasonable for Mr X to ask the Council to carry out a review of its decision that he is not eligible to be on the housing register.
Leeds City Council (25 002 736)

Statement Closed after initial enquiries Planning advice 07-Aug-2025

Summary: We will not investigate this complaint about the Council’s advice on the complainant’s planning application and its refusal to refund the fee. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

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