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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

London Borough of Hounslow (25 002 406)

Statement Closed after initial enquiries Homelessness 10-Aug-2025

Summary: We will not investigate this complaint about the Council’s review of Miss X’s homelessness case decision. It was reasonable for her to challenge the decision by appealing to the County Court if she disagreed.
Newcastle upon Tyne City Council (25 002 484)

Statement Closed after initial enquiries Disabled facilities grants 10-Aug-2025

Summary: We will not investigate Mr X’s complaint the Council refused to complete adaptations to his home. There is not enough evidence of fault to justify our involvement.
Essex County Council (25 002 533)

Statement Upheld Special educational needs 10-Aug-2025

Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
West Northamptonshire Council (25 002 583)

Statement Closed after initial enquiries Allocations 10-Aug-2025

Summary: We will not investigate this complaint about the Council reducing Ms X’s priority for social housing. There is not enough evidence of fault to justify our involvement.
London Borough of Lambeth (25 002 686)

Statement Closed after initial enquiries Other 10-Aug-2025

Summary: We will not investigate Mr X’s complaint that the Council failed to replace bins at three bus stops, remove an unused storage box, or keep the public pathway clear of commercial bins. This is because the claimed injustice is not significant enough to warrant our involvement.
Slough Borough Council (25 002 778)

Statement Closed after initial enquiries Allocations 10-Aug-2025

Summary: We will not investigate this complaint about the Council failing to make an offer of housing within the seven years which Mr X says he has been on the housing register. There is insufficient evidence of any fault which would warrant an investigation. It is reasonable for Mr X to ask for a review of his assessment if he has any new information which may alter his priority banding.
Essex County Council (25 003 007)

Statement Upheld Special educational needs 10-Aug-2025

Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
Essex County Council (25 003 114)

Statement Upheld Special educational needs 10-Aug-2025

Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
Essex County Council (25 003 124)

Statement Upheld Special educational needs 10-Aug-2025

Summary: We upheld Mr X’s complaint about delays in the Education, Health and Care needs assessment process for his child. The Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
London Borough of Barking & Dagenham (25 003 234)

Statement Closed after initial enquiries Pollution 10-Aug-2025

Summary: We will not investigate this complaint about how the Council reduced its street cleaning services. This is because the matters complained about affect all or most of the Council’s residents, and the law says we cannot investigate.

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