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Decision reason: Closed after initial enquiries Not upheld Upheld

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Devon County Council (24 017 224)

Statement Closed after initial enquiries Street furniture and lighting 03-Feb-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to install a control box on the street lamp outside his property. There is not enough evidence of fault to justify investigating.
Kent County Council (24 017 372)

Statement Closed after initial enquiries Other 03-Feb-2025

Summary: We cannot investigate Ms X complaint about a social worker’s actions during court proceedings. This is because we have no jurisdiction to investigate events that happen in court.
Leicestershire County Council (24 017 886)

Statement Closed after initial enquiries Parking and other penalties 03-Feb-2025

Summary: We will not investigate this complaint about an unsuccessful application for a dropped kerb. This is because there is insufficient evidence of fault by the Council.
Rugby Borough Council (24 016 692)

Statement Closed after initial enquiries Allocations 03-Feb-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. We would be unlikely to find evidence of fault by the Council to warrant investigation.
London Borough of Hillingdon (24 016 847)

Statement Closed after initial enquiries Antisocial behaviour 03-Feb-2025

Summary: We will not investigate this complaint about how the Council dealt with reports of antisocial behaviour. This is because there is either insufficient evidence of fault, or because an investigation would not lead to a different outcome.
Buckinghamshire Council (24 016 329)

Statement Closed after initial enquiries Planning applications 03-Feb-2025

Summary: We will not investigate this complaint about the grant of planning permission because there is no evidence of fault by the Council causing significant injustice.
Isle of Wight Council (24 018 115)

Statement Closed after initial enquiries Other 03-Feb-2025

Summary: We will not investigate this complaint about how the Council responded to Mr X’s subject access request. The Information Commissioner is better placed to deal with the matter.
North Northamptonshire Council (24 016 510)

Statement Closed after initial enquiries Other 03-Feb-2025

Summary: We will not investigate Ms X’s complaint about the Council’s misleading automatic response message. This is because there is not enough evidence of fault to justify investigating.
Transport for London (24 018 076)

Statement Closed after initial enquiries Parking and other penalties 03-Feb-2025

Summary: We will not investigate this complaint about a Penalty Charge Notice for driving in a bus lane. This is because the complainant can appeal to the tribunal.
Essex County Council (24 015 965)

Statement Upheld Special educational needs 03-Feb-2025

Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

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