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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52139 results

London Borough of Newham (24 015 422)

Statement Closed after initial enquiries Trees 03-Feb-2025

Summary: We will not investigate this complaint about an alleged failure by the Council to maintain a public tree. This is because the Council inspected the tree in response to the complainant’s concerns and reached an evidence based judgement that maintenance works were not required. There is evidence of fault to warrant investigation.
Swindon Borough Council (24 015 648)

Statement Closed after initial enquiries Council tax 03-Feb-2025

Summary: We will not investigate this complaint about the way the Council managed the complainant’s council tax arrears. This is because there is insufficient evidence of fault by the Council and insufficient evidence of injustice.
Essex County Council (24 015 741)

Statement Upheld Special educational needs 03-Feb-2025

Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
Buckinghamshire Council (24 015 806)

Statement Closed after initial enquiries Highway repair and maintenance 03-Feb-2025

Summary: We will not investigate this complaint about highway repair and maintenance because there is not enough evidence of fault to justify investigating.
Essex County Council (24 015 908)

Statement Closed after initial enquiries Highway repair and maintenance 03-Feb-2025

Summary: We will not investigate this complaint about highway maintenance because further investigation would not lead to a different outcome and another body is better placed to consider the complaint.
Cheshire West & Chester Council (24 011 758)

Statement Closed after initial enquiries Other 03-Feb-2025

Summary: We will not investigate Ms X’s complaint about the Council's decision to terminate her pitch tenancy agreement on a traveller site. There is insufficient evidence of fault to warrant an investigation.
North Northamptonshire Council (24 012 562)

Statement Closed after initial enquiries Child protection 03-Feb-2025

Summary: We cannot not investigate Mrs X’s complaint about child protection because she has taken court action regarding the care of her grandchildren.
Surrey County Council (24 012 590)

Statement Closed after initial enquiries Alternative provision 03-Feb-2025

Summary: We will not investigate Ms X’s complaint about Education Health and Care Plan delays following an annual review. We are unlikely to achieve a remedy significantly different to the financial offer the Council made. We cannot investigate parts of Ms X’s complaint which are not separable from a Tribunal appeal.
Manchester City Council (24 015 111)

Statement Closed after initial enquiries Land 03-Feb-2025

Summary: We will not investigate this complaint about the Council’s actions relating to Mr X’s ground rent charges, or its responses to Mr X’s request for financial information. Mr X has an alternative legal remedy for matters relating to leasehold disputes. And the Information Commissioner’s Office are a body better suited to deal with his complaint about the provision of information.
Staffordshire County Council (24 015 391)

Statement Closed after initial enquiries Other 03-Feb-2025

Summary: We will not investigate this complaint about an alledged failure by the Council to properly assess whether the complainant’s therapy costs should be treated as disability related expenditure. This is because the complainant has not provided sufficient evidence to the Council to enable it make an evidence based decision. There is insufficient evidence of fault by the Council to warrant investigation.

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