Local Government Ombudsman Logo

www.lgo.org.uk has experienced a problem

The website has encountered an error. The issue has been logged so that we can investigate the cause.

You can visit the home page and try browsing again. Please accept our apologies for any inconvenience caused.

You may still be able to use our online complaint service if you want to register a complaint or log into your account.

SearchResult - Local Government and Social Care Ombudsman

Decision search


What's this ?
  • Organisation
  • Decision type

  • Reference number
  • Date range

     

  • Sort Results

Show advanced search

Your search has 55054 results

  • Thurrock Council (25 007 333)

    Statement Upheld Council tax 18-Sep-2025

    Summary: We will not investigate this complaint about a council tax reminder sent to Mr X in error. This is because the Council has already provided a satisfactory remedy.

  • East Sussex County Council (25 007 800)

    Statement Upheld Transport 18-Sep-2025

    Summary: We will not investigate this complaint about how the Council dealt with the complainant’s application for a Blue Badge. This is because the Council will offer the complainant a face-to-face mobility assessment.

  • Durham County Council (25 008 000)

    Statement Closed after initial enquiries Councillor conduct and standards 18-Sep-2025

    Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.

  • Uttlesford District Council (25 008 122)

    Statement Closed after initial enquiries Other 18-Sep-2025

    Summary: We will not investigate Mr X’s complaint about how the Council dealt with a complaint about a Town Council. This is because we have no jurisdiction to investigate the actions of town councils so cannot achieve the outcome Mr X seeks.

  • Isle of Wight Council (25 008 931)

    Statement Closed after initial enquiries Traffic management 18-Sep-2025

    Summary: We will not investigate this complaint about a Temporary Traffic Regulation Order Mrs X says discriminates against young people with disabilities. This is because we are unlikely to find fault with the Council’s decision-making process and only the courts can determine if the Council complied with its legal obligations.

  • Hampshire County Council (25 009 560)

    Statement Closed after initial enquiries Parking and other penalties 18-Sep-2025

    Summary: We cannot investigate this complaint about the enforcement of a parking penalty charge notice as the matter is now outside our legal remit since the complainant asked the court to consider her case.

  • London Borough of Enfield (25 005 554)

    Statement Closed after initial enquiries Allocations 18-Sep-2025

    Summary: We will not investigate Mrs Y’s complaint about the suitability of temporary accommodation arranged by the Council over a ten-year period and the removal of her ability to bid on properties in 2020. This is because the complaint is late. There is no evidence to suggest that Mrs Y could not have complained to us sooner.

  • Cambridgeshire County Council (25 006 767)

    Statement Closed after initial enquiries Transport 18-Sep-2025

    Summary: We cannot investigate Mr X’s complaint about a community car scheme because it lies outside our jurisdiction. This is because the matter complained about is not an administrative function of the Council.

  • Horsham District Council (25 006 771)

    Statement Closed after initial enquiries Councillor conduct and standards 18-Sep-2025

    Summary: We will not investigate Mr X’s complaint about the Councils handling of a complaint about his conduct. This is because there is not enough evidence of fault to justify our involvement.

  • London Borough of Waltham Forest (25 006 802)

    Statement Closed after initial enquiries Parking and other penalties 18-Sep-2025

    Summary: We will not investigate Mr X’s complaint about the Council not removing an illegally parked, abandoned car. This is because the matter complained about has not caused Mr X any significant personal injustice which is so serious that it warrants a further investigation by this office.

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings