Local Government Ombudsman Logo

www.lgo.org.uk has experienced a problem

The website has encountered an error. The issue has been logged so that we can investigate the cause.

You can visit the home page and try browsing again. Please accept our apologies for any inconvenience caused.

You may still be able to use our online complaint service if you want to register a complaint or log into your account.

SearchResult - Local Government and Social Care Ombudsman

Decision search


What's this ?
  • Organisation
  • Decision type

  • Reference number
  • Date range

     

  • Sort Results

Show advanced search

Your search has 52372 results

  • Birmingham City Council (24 017 101)

    Statement Closed after initial enquiries Allocations 03-Mar-2025

    Summary: We will not investigate this complaint about an unsuccessful housing application. This is because there is insufficient evidence of fault by the Council.

  • Hertfordshire County Council (24 017 274)

    Statement Closed after initial enquiries Charging 03-Mar-2025

    Summary: We will not investigate this complaint about Council care charges billed to the complainant’s late mother in 2022. The complainant disputes the care charges and says the Council has handled her concerns poorly which has caused her stress, time and trouble. However, the complaint is late and there are no good reasons for us to exercise our discretion and accept this now. We therefore have no jurisdiction to investigate the issues raised.

  • Leeds City Council (24 017 685)

    Statement Closed after initial enquiries Private housing 03-Mar-2025

    Summary: We will not investigate this late complaint about the Council allegedly failing to properly cancel improvement notices it issued against Mr X, a landlord. There is not a good reason for the delay in Mr X bringing the matter to us.

  • Birmingham City Council (24 017 712)

    Statement Closed after initial enquiries Allocations 03-Mar-2025

    Summary: We will not investigate this complaint about the Council’s decision to close the complainant’s housing application. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Southwark (24 017 793)

    Statement Closed after initial enquiries Council tax 03-Mar-2025

    Summary: We will not investigate this complaint that the Council did not tell the complainant he had to pay council tax. This is because the Council has provided a satisfactory response.

  • Stoke-on-Trent City Council (24 017 815)

    Statement Closed after initial enquiries Other 03-Mar-2025

    Summary: We will not investigate this complaint about the Council’s handling of reports of a barking dog. This is because there is no evidence of fault by the Council so it does not warrant us investigating.

  • Lincolnshire County Council (24 017 989)

    Statement Closed after initial enquiries Child protection 03-Mar-2025

    Summary: We will not investigate this complaint about the Council’s assessment of Miss X’s child’s case. The law prevents us investigating matters that have been considered in court.

  • London Borough of Hounslow (24 018 195)

    Statement Closed after initial enquiries Parking and other penalties 03-Mar-2025

    Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by the Council. Any challenge to the penalty charge notice is a matter for the appeals process and it would be reasonable for Mr X to apply to the Traffic Enforcement Centre to reinstate his right of appeal.

  • London Borough of Haringey (24 018 448)

    Statement Closed after initial enquiries Parking and other penalties 03-Mar-2025

    Summary: We will not investigate Mr X’s complaint about a penalty charge notice. This is because the penalty charge notice carried a right of appeal which it would have been reasonable for Mr X to use. The Council’s actions also did not cause Mr X significant injustice.

  • Wiltshire Council (24 018 803)

    Statement Closed after initial enquiries Councillor conduct and standards 03-Mar-2025

    Summary: We will not investigate this complaint about standards committees because there is not enough evidence of fault to justify investigating and Mr Y has the right to go to court about the matter if he wishes.

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings