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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

Milton Keynes Council (25 008 096)

Statement Closed after initial enquiries Refuse and recycling 08-Oct-2025

Summary: We will not investigate Miss X’s complaint about the green waste collection service she receives from the Council. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
Wealden District Council (25 008 908)

Statement Closed after initial enquiries Housing benefit and council tax benefit 08-Oct-2025

Summary: We will not investigate this complaint about at claim for a discretionary housing payment. This is because there is insufficient evidence of fault to justify an investigation.
Nottinghamshire County Council (25 009 868)

Statement Closed after initial enquiries Special educational needs 08-Oct-2025

Summary: We will not investigate this complaint that the Council failed to act when Mr Z’s independent school did not safeguard him or provide a suitable education, including the provision in his Education, Health and Care Plan. This is because the complaint is late and there are no good reasons for us to exercise discretion.
Tameside Metropolitan Borough Council (25 011 421)

Statement Upheld Other 08-Oct-2025

Summary: We have upheld this complaint about delay in the children’s statutory complaints procedure. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
West Sussex County Council (25 011 432)

Statement Closed after initial enquiries Charging 08-Oct-2025

Summary: We will not investigate Ms X’s complaint about the Council’s decision not to apply a property disregard because there is insufficient evidence of fault in its decision-making process to justify our involvement.
Bournemouth, Christchurch and Poole Council (25 011 888)

Statement Closed after initial enquiries Parking and other penalties 08-Oct-2025

Summary: We will not investigate this complaint about a parking penalty charge notice as it is reasonable to expect the complainant to have appealed it to the Traffic Penalty Tribunal.
Devon County Council (25 012 228)

Statement Closed after initial enquiries Parking and other penalties 08-Oct-2025

Summary: We will not investigate this complaint about a parking penalty charge notice (PCN) as Ms X could have appealed against it to the Traffic Penalty Tribunal. We will not investigate the associated complaint about officer conduct as there is insufficient, separable injustice caused to Ms X from this and it is unlikely we could achieve any meaningful outcome.
Nottinghamshire County Council (25 012 294)

Statement Closed after initial enquiries Other 08-Oct-2025

Summary: We cannot investigate Mr X’s complaint about the Council’s conduct during court proceedings because the law says we cannot investigate what happened in court.
North Devon District Council (25 012 850)

Statement Closed after initial enquiries Other 08-Oct-2025

Summary: We cannot investigate this complaint about the Council’s use of public money to set up a pest control business as it is not within our legal remit.
Cherwell District Council (25 006 795)

Statement Upheld Council tax 08-Oct-2025

Summary: We will not investigate this complaint about a council tax bill sent in error. This is because the Council has already provided a suitable remedy and we cannot achieve the outcome Mr X wants.

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