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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52298 results

Cornwall Council (24 014 729)

Statement Closed after initial enquiries Enforcement 03-Apr-2025

Summary: We cannot investigate Miss X’s complaint about the Council’s decision to serve a planning enforcement notice. This is because Miss X appealed to the Planning Inspectorate.
London Borough of Croydon (24 015 863)

Statement Closed after initial enquiries Transition from childrens services 03-Apr-2025

Summary: We will not investigate this complaint about how the Council dealt with Ms Y’s transition from children’s to adult services. This is because the complaint is late and there is no good reason for us to investigate now.
Solihull Metropolitan Borough Council (24 016 877)

Statement Closed after initial enquiries Other 03-Apr-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning application. This is because we could not achieve any worthwhile outcome for Mr X.
Cornwall Council (24 017 744)

Statement Closed after initial enquiries Charging 03-Apr-2025

Summary: We will not investigate Mrs X’s complaint about the Council taking over funding for her late father’s care fees without telling her. This is because the claimed fault has not caused any significant injustice.
Bupa Care Homes (AKW) Limited (24 018 212)

Statement Closed after initial enquiries Charging 03-Apr-2025

Summary: We will not investigate this complaint about fee increases for privately arranged residential adult social care. This is because investigation is unlikely to lead to a different outcome. On our ordinary reading the Care Provider has acted in line with its contract. A court would need to decide if the Care Provider has breached its contract or its terms are unfair.
Kent County Council (24 018 460)

Statement Closed after initial enquiries Other 03-Apr-2025

Summary: We will not investigate this complaint that the Council refused to carry out an assessment. This is because there is insufficient evidence of fault by the Council.
London Borough of Harrow (24 018 554)

Statement Closed after initial enquiries Disabled children 03-Apr-2025

Summary: We will not investigate this complaint about Mrs X’s application for a Blue Badge for her son. This is because there is not enough evidence of fault by the Council.
Gloucestershire County Council (24 018 766)

Statement Closed after initial enquiries Child protection 03-Apr-2025

Summary: We will not investigate this complaint about the Council undertaking a child protection enquiry. There is not enough evidence of fault by the Council to warrant investigation.
London Borough of Wandsworth (24 018 919)

Statement Closed after initial enquiries Allocations 03-Apr-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application for a discretionary management transfer. There is insufficient evidence of fault which would warrant an investigation.
Peterborough City Council (24 019 135)

Statement Closed after initial enquiries Child protection 03-Apr-2025

Summary: We will not investigate this late complaint about the Council’s handling of child protection matters involving Mrs X’s grandchild. The law prevents us from investigating matters that have been the subject of court proceedings.

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