Decision search
Your search has 59747 results
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Norfolk County Council (25 019 248)
Statement Closed after initial enquiries Alternative provision 18-Aug-2026
Summary: We will not investigate Mrs X’s complaint about alternative education provision for her child. There is insufficient evidence of fault to warrant an investigation. We will also not investigate her complaint about the Education, Health and Care Need Assessment because she has a right of appeal to the Tribunal.
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Birmingham City Council (25 021 672)
Statement Closed after initial enquiries Allocations 18-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision to close a housing application when the applicant failed to respond to a renewal review. There is insufficient evidence of fault which would warrant an investigation.
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Statement Closed after initial enquiries Assessment and care plan 18-Aug-2026
Summary: We will not investigate Mr X’s complaint about how the Council has communicated with him about the cost of his mother’s care, and other matters about her care. Mr X has not suffered significant injustice and the Council has already provided a suitable remedy.
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London Borough of Richmond upon Thames (25 025 598)
Statement Closed after initial enquiries Child protection 18-Aug-2026
Summary: We cannot investigate this complaint about the Council’s children’s services’ involvement in Mr X’s child’s case. The substantive parts of the complaint are about matters that have been considered in court, so the law prevents us from investigating them. The related matters are not proportionate for us to investigate in isolation.
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Brighton & Hove City Council (25 024 525)
Statement Closed after initial enquiries Commercial and contracts 18-Aug-2026
Summary: We will not investigate this complaint about how the Council responded to a complaint about a rental agreement. The Courts are best placed to deal with contractual matters, and it would be reasonable for the complainant to pursue the matter in court.
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Brighton & Hove City Council (25 024 578)
Statement Closed after initial enquiries Alternative provision 18-Aug-2026
Summary: We cannot investigate this complaint about the Council’s handling of an Education, Health and Care Plan. This is because the complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and the Courts have decided that the Ombudsman cannot intervene where the right to appeal has been used.
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Epping Forest District Council (25 024 785)
Statement Closed after initial enquiries Allocations 18-Aug-2026
Summary: We will not investigate Ms X’s complaint about a decision to remove her from its housing register. Since bringing her complaint to us, the Council has reinstated her on the register and awarded Band C priority for moderate medical need. It is unlikely an investigation would lead to a different outcome and there is insufficient evidence of fault in its priority banding decision.
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Statement Closed after initial enquiries Allocations 18-Aug-2026
Summary: We will not investigate Ms X’s complaint about housing information provided to her by the Council in 2024 and earlier and its recent decision that she is adequately housed. Part of the complaint in late. There is insufficient evidence of fault in the Council’s more recent actions.
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Royal Borough of Kingston upon Thames (25 024 867)
Statement Closed after initial enquiries Managing council tenancies 18-Aug-2026
Summary: We will not investigate this complaint about a social housing tenancy issue. This is because we have no remit to investigate the Council’s actions as a provider of social housing. There is not enough injustice separable from the tenancy issues to justify us investigating the complaints process or the other issues arising.
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London Borough of Barnet (25 024 924)
Statement Closed after initial enquiries Planning applications 18-Aug-2026
Summary: We will not investigate X’s complaint about the Council’s handling of a planning application. This is because it is not yet possible to decide if X has suffered a significant injustice to justify us investigating.