Decision search
Your search has 59869 results
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Swindon Borough Council (25 022 948)
Statement Closed after initial enquiries Refuse and recycling 25-Jun-2026
Summary: We will not investigate Miss X’s complaint about missed recycling collections because any injustice is not significant enough to warrant an investigation.
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Birmingham City Council (25 023 038)
Statement Closed after initial enquiries Enforcement 25-Jun-2026
Summary: We will not investigate this complaint about the Council’s decision to grant planning permission for their neighbour’s extension. We have not seen enough evidence of fault in the way the Council considered the application to justify an investigation.
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Middlesbrough Borough Council (25 023 056)
Statement Closed after initial enquiries Leisure and culture 25-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of disabled parking provision at an event. This is because there is not enough evidence of the Council causing significant injustice and it is reasonable for the complainant to make a claim to the court, so the matter does not justify us investigating.
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Leeds City Council (25 023 208)
Statement Closed after initial enquiries Refuse and recycling 25-Jun-2026
Summary: We will not investigate Mr X’s complaint about missed bin collections because any injustice is not significant enough to warrant an investigation.
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London Borough of Southwark (25 023 488)
Statement Closed after initial enquiries Disabled facilities grants 25-Jun-2026
Summary: We cannot investigate Ms Y’s complaint about the Councils handling of her mother’s Disabled Facilities Grant. The complaint is late. For the remainder, further investigation would not lead to a different outcome, and we cannot achieve the outcome Ms Y wants.
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Suffolk County Council (25 023 523)
Statement Closed after initial enquiries Charging 25-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of care charges. This is because we cannot achieve the outcome the complainant wants. We will not investigate part of the complaint as it would be reasonable for the complainant pursue his claim through the courts.
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London Borough of Haringey (25 023 698)
Statement Closed after initial enquiries Parking and other penalties 25-Jun-2026
Summary: We will not investigate this complaint about the delay in advising Mr X of reasons for refusing his dropped kerb application. The Council has apologised for the delay. It has offered to meet him to explore alternative ways of meeting his access needs. We consider further investigation will not lead to a different outcome.
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Royal Borough of Windsor and Maidenhead Council (25 024 085)
Statement Closed after initial enquiries Trees 25-Jun-2026
Summary: We will not investigate this complaint about the Council’s decision to remove a protected tree. This is because there is insufficient evidence of fault by the Council, and insufficient evidence of personal injustice.
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Stevenage Borough Council (25 024 306)
Statement Closed after initial enquiries Other 25-Jun-2026
Summary: We will not investigate this complaint about the way the Council considered a planning application. We have not seen enough evidence of fault to justify an investigation. Also, we cannot investigate matters which affect all or most of the people in the Council’s area. And it is reasonable to expect Mr X to complain to the Information Commissioner’s Office about the Council’s responses to his requests for information.
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Kent County Council (25 024 321)
Statement Closed after initial enquiries Other 25-Jun-2026
Summary: We cannot investigate this complaint about the internal management of a school. The law prevents us from investigating what happens in schools. Additionally, we will not investigate Mrs X’s complaint about the role of the Council in her complaint against the school. We can decide not to investigate complaints about complaints procedures where we cannot investigate the substantive issue.