Decision search
Your search has 59869 results
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Warwick District Council (25 024 305)
Statement Closed after initial enquiries Homelessness 30-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his homelessness application. There is not enough evidence of fault to justify investigating. If Mr X disagrees with the Council’s review decision, it is reasonable for him to use his right of appeal to the County Court.
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Surrey County Council (25 024 350)
Statement Closed after initial enquiries Drainage 30-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council not taking enough action to prevent flooding in front of his business. There is not enough evidence of fault by the Council to warrant further investigation.
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London Borough of Havering (25 024 353)
Statement Closed after initial enquiries Other 30-Jun-2026
Summary: We will not investigate Mr X’s complaint about data processing or the conduct of a Social Worker. This is because there are other bodies better placed to consider these matters. We will not investigate the Council’s complaint handling because the Council already remedied the injustice caused and an investigation is unlikely to achieve anything further.
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London Borough of Wandsworth (25 024 386)
Statement Closed after initial enquiries Parking and other penalties 30-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s response to reports of parking obstructions outside his home. This is because there is insufficient evidence of fault by the Council to justify an investigation. In addition, the Council has already considered the concerns raised and taken appropriate action within its powers. Further investigation by the Ombudsman would be unlikely to achieve a different outcome.
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Buckinghamshire Council (25 024 669)
Statement Upheld Special educational needs 30-Jun-2026
Summary: We have upheld this complaint about the Council’s failure to complete an Education, Health and Care Needs Assessment for Miss X’s child within the statutory timescale. The Council has agreed to provide a suitable remedy, and this removes the need for us to investigate.
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St Helens Metropolitan Borough Council (25 024 777)
Statement Closed after initial enquiries Other 30-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s Child and Family Assessment. Mr X’s complaint about the content of the assessment is better suited to the Information Commissioner’s Office. Mr X’s complaint about contact with his children is better considered by a court.
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Essex County Council (25 024 859)
Statement Closed after initial enquiries Other 30-Jun-2026
Summary: We cannot investigate this complaint about the content of a report the Council produced for family court proceedings. The law says we cannot investigate what happens in court.
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Lancashire County Council (25 025 003)
Statement Closed after initial enquiries Other 30-Jun-2026
Summary: We cannot investigate this complaint about the Council’s child protection involvement with Mrs X’s family. The family courts have considered the case, so the law prevents us from investigating the matters Mrs X complains about. The Information Commissioner is best placed to consider how the Council handled Mrs X’s data.
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West Sussex County Council (25 025 045)
Statement Upheld Special educational needs 30-Jun-2026
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Royal Borough of Greenwich (25 025 609)
Statement Closed after initial enquiries Fostering 30-Jun-2026
Summary: We will not investigate this complaint about how the Council dealt with Ms X’s complaint about foster care arrangements. This is because there is no worthwhile outcome achievable by doing so.