Decision search
Your search has 59869 results
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Hertsmere Borough Council (25 026 329)
Statement Closed after initial enquiries Council tax 08-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to bill Ms X for several years. This is because this part of the complaint is late; it would have been reasonable for Ms X to contact us sooner. In addition, we will not investigate the Council’s decision to take enforcement action whilst Ms X was appealing council tax liability at Tribunal. This is because an investigation would be unlikely to find fault with the Council’s actions.
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Chorley Borough Council (25 026 367)
Statement Closed after initial enquiries Antisocial behaviour 08-Jul-2026
Summary: We will not investigate Mrs X’s complaint that the Council did not complete its antisocial behaviour review properly. This is because the complaint is late and I have seen no good reasons to investigate it now. There is also no worthwhile outcome achievable by our investigation.
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Hartlepool Borough Council (25 026 404)
Statement Closed after initial enquiries Other 08-Jul-2026
Summary: We will not investigate Miss X’s complaint that the Council committed a data breach when it revealed her identity to family members after she raised concerns about children in her family. This is because it is a complaint about a data matter which is best considered and decided by the Information Commissioner’s Office.
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Essex County Council (25 026 596)
Statement Upheld Special educational needs 08-Jul-2026
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Warwickshire County Council (25 026 800)
Statement Closed after initial enquiries Highway repair and maintenance 08-Jul-2026
Summary: We will not investigate this complaint about highway repair and maintenance. This is because the matter is better dealt with by the courts and it is reasonable to expect Mr Y to go to court about the matter.
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Devon County Council (25 027 097)
Statement Closed after initial enquiries Other 08-Jul-2026
Summary: We will not investigate this complaint about the Council’s children’s services involvement in Mr X’s child’s case. The complaint is about the content of a report written for court and related matters. The law prevents us from investigating what happens in court, and the related matters are not separable from the proceedings themselves.
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Swindon Borough Council (25 027 130)
Statement Closed after initial enquiries Council tax 08-Jul-2026
Summary: We will not investigate this complaint about council tax payments. The complaint is late and there is no good reason for this. We cannot investigate the summons and liability order.
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Barchester Healthcare Homes Limited (25 027 378)
Statement Closed after initial enquiries Residential care 08-Jul-2026
Summary: We will not investigate Mrs X’s complaint about the poor care her late father, Mr Y, received at the Care Home. This is because the complaint is late.
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Birmingham City Council (25 027 518)
Statement Closed after initial enquiries Homelessness 08-Jul-2026
Summary: We will not investigate this complaint about the Council's decision to end its homelessness duty following Mr X's refusal of an offer of settled accommodation because Mr X's complaint is made late and there is no good reason to consider it now. The Council’s decision to seek possession of his temporary accommodation is subject to court proceedings. The law says we cannot investigate complaints about court action.
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West Sussex County Council (25 027 762)
Statement Closed after initial enquiries Child protection 08-Jul-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her children’s case. This is because there is no sign of fault in the Council’s decision not to consider her complaint until the ongoing court proceedings have concluded.