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  • Sunderland City Council (25 024 329)

    Statement Closed after initial enquiries Antisocial behaviour 08-Jul-2026

    Summary: We will not investigate this complaint about the Council’s decision to issue Mr X a Community Protection Warning. This is because the complaint is late and there is no good reason to exercise discretion. Even if we did, we would be unlikely to find fault with the Council.

  • North Norfolk District Council (25 024 417)

    Statement Closed after initial enquiries Council tax 08-Jul-2026

    Summary: We will not investigate this complaint about a Council officer’s conduct, the Council’s investigation of Mrs X’s complaint, comments made by its solicitor or statements made regarding insolvency action. This is because an investigation would be unlikely to find fault with the Council’s actions and there is insufficient injustice to Mrs X to warrant an investigation.

  • Leicester City Council (25 024 534)

    Statement Closed after initial enquiries Other 08-Jul-2026

    Summary: We will not investigate Mrs X’s complaint about a Council officer’s actions during a visit to her home. This is because it is unlikely a further investigation by this office could add to the response already provided via the Council’s own investigation of the matter.

  • Leicester City Council (25 024 540)

    Statement Closed after initial enquiries Assessment and care plan 08-Jul-2026

    Summary: We will not investigate this complaint about the Council's involvement in Mr X’s care. This is because the complaint is late and there is no good reason for us to investigate it now.

  • Somerset Council (25 024 613)

    Statement Closed after initial enquiries Other 08-Jul-2026

    Summary: We will not investigate this complaint about Electric Vehicle charging. This is because any injustice suffered is not significant enough to justify our involvement.

  • Trafford Council (25 025 044)

    Statement Closed after initial enquiries Enforcement 08-Jul-2026

    Summary: We will not investigate this complaint about planning enforcement. This is because the complaint is late and there are no good reasons for us to investigate it now.

  • Essex County Council (25 025 059)

    Statement Closed after initial enquiries Public transport 08-Jul-2026

    Summary: We will not investigate this complaint about public bus services in Mr X’s area. This is because the issues Mr X complains about have not caused him significant enough injustice and we cannot achieve the outcome he wants.

  • Care UK Community Partnerships Ltd (25 025 244)

    Statement Upheld Residential care 08-Jul-2026

    Summary: We will not investigate Mrs X’s complaint about a care home providing a poor standard of care to her late father. This is because we could not add to the Care Provider’s investigation and a further investigation would not lead to a different outcome. The Council has also offered an appropriate remedy.

  • Oxford City Council (25 025 586)

    Statement Closed after initial enquiries Parking and other penalties 08-Jul-2026

    Summary: We will not investigate this complaint about highway access because it is reasonable to expect Mrs Y to go to court about the matter, who are better placed to consider the complaint.

  • Eastbourne Borough Council (25 025 795)

    Statement Closed after initial enquiries Council tax support 08-Jul-2026

    Summary: We will not investigate this complaint about council tax support. This is because parts of the complaint are late and there is no good reason for this. There is not enough evidence of fault by the Council or significant injustice in other complaints to warrant investigation.

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