Archive has 496 results
Royal Borough of Kensington & Chelsea (18 016 680)
Statement Closed after initial enquiries Parking and other penalties 29-Mar-2019
Summary: The Ombudsman will not investigate this complaint that the Council should revoke a Penalty Charge Notice because it did not give the complainant a 10-minute grace period before issuing the notice. This is because it is reasonable to expect the complainant to have requested a review of the Traffic Enforcement Centre's decision not to allow his late witness statement.
London Borough of Southwark (18 018 084)
Statement Closed after initial enquiries Parking and other penalties 28-Mar-2019
Summary: The Ombudsman will not investigate this complaint about a penalty charge notice issued by the Council for a parking contravention. The complainant has a right of appeal to a tribunal against the penalty charge notice
Manchester City Council (18 017 849)
Statement Closed after initial enquiries Parking and other penalties 27-Mar-2019
Summary: The Ombudsman cannot investigate Ms B's complaint about a Penalty Charge Notice (PCN) she received for driving in a bus lane. Ms B has used her right of appeal to the Traffic Penalty Tribunal (TPT) and the Ombudsman has no power to investigate.
London Borough of Harrow (18 016 011)
Statement Closed after initial enquiries Parking and other penalties 27-Mar-2019
Summary: The Ombudsman does not propose investigating Mrs X's complaint about the Council's handling of a Penalty Charge Notice. This is because the Council has cancelled it, as Mrs X wanted, and there is no worthwhile result achievable by investigation.
London Borough of Hammersmith & Fulham (18 017 536)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2019
Summary: The Ombudsman will not investigate Miss X's complaint about a parking fine as it is reasonable to expect her to appeal against it to an independent tribunal. The complaint is therefore outside the Ombudsman's legal remit.
North East Lincolnshire Council (18 017 581)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2019
Summary: The Ombudsman will not investigate this complaint about a penalty charge notice for a parking contravention. The Council has agreed to restore the complainant's right of appeal against the penalty charge notice.
Essex County Council (18 017 963)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2019
Summary: Mr B complains about the Council's decision not to repay a fine he paid for a traffic contravention following an upheld tribunal appeal in circumstances and location the same as his own. The Ombudsman will not investigate the complaint because the appeal rights to the tribunal Mr B had for his Penalty Charge Notice (PCN) place it outside our jurisdiction.
Manchester City Council (18 008 666)
Statement Upheld Parking and other penalties 26-Mar-2019
Summary: Mr B complains about the Council's handling of a Penalty Charge Notice. Mr B says the Council sent notices to the wrong address and did not put enforcement action on hold when he put in an appeal. We cannot investigate Mr B's complaint that the Council did not send notices to the correct address. This is because Mr B appealed to the Traffic Enforcement Centre. There was some delay by the Council putting enforcement action on hold. But, this did not cause Mr B a significant injustice. We have completed our investigation.
West Oxfordshire District Council (18 017 223)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2019
Summary: The Ombudsman will not investigate this complaint about a Penalty Charge Notice because the complainant could have appealed to the tribunal.
Swindon Borough Council (18 017 418)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2019
Summary: The Ombudsman does not propose investigating Mrs X's complaint about the Council's handling of her Penalty Charge Notice. This is because she could have appealed to the Traffic Enforcement Centre if she disputed the Council's actions.