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Special educational needs archive 2018-2019


Archive has 244 results

  • London Borough of Croydon (18 003 988)

    Statement Upheld Special educational needs 29-Mar-2019

    Summary: Ms B complains that the Council did not provide appropriate special educational needs provision for her son. Ms B also complains that the Council wrongly started child protection proceedings. We have not investigated some of Ms B's complaints, including her complaint about child protection proceedings. The Council was not at fault for most of the matters complained about. The Council was at fault for not amending Ms B's son's EHC Plan when it made changes to his provision. But, we cannot say on balance this caused Ms B and her son an injustice.

  • Stoke-on-Trent City Council (18 003 499)

    Statement Upheld Special educational needs 27-Mar-2019

    Summary: Mrs X complained the Council and Trust failed to ensure the support set out in her son, B's, Education, Health and Care Plan during the 2017-18 school year was provided. She also complained the Council failed to involve her in planning the help B needed. The Council was at fault when it twice failed to issue the NHS Clinical Commissioning Group with a copy of B's Plan. However, B did not suffer an injustice because he received the Occupational Therapy specified in his assessment of his needs. The Council was also at fault when it included support in B's Plan which it did not consider B needed, took too long to issue B's amended final Plan and incorrectly advised Mrs X that it could not consider her complaint. However, these faults did not cause Mrs X or B a significant injustice. There was no fault in the Trust's actions.

  • Cheshire East Council (18 010 637)

    Statement Closed after initial enquiries Special educational needs 26-Mar-2019

    Summary: The Ombudsman will not investigate Mrs X's complaint about the Council's processing of an Education Health and Care Plan. The Tribunal is considering the content of that plan and we cannot assess the injustice to Mrs X until the Tribunal's decision is known.

  • Norfolk County Council (18 010 219)

    Statement Upheld Special educational needs 25-Mar-2019

    Summary: Mrs X complained the Council failed to provide the special educational provision in her son, Z's, Education, Health and Care Plan. The Council delayed slightly in finalising Z's Plan but this did not amount to fault. The Council failed to provide some of the speech and language therapy and occupational therapy specified in Z's Plan, which caused Z some injustice. The Council should ensure this support is put in place. The Council was also at fault for cancelling Z's short break funding but this did not cause Z an injustice. The Council should review its procedures to ensure it is acting in line with the relevant legislation when young people with EHC Plans transition from children's to adult's services.

  • East Riding of Yorkshire Council (17 017 349)

    Statement Upheld Special educational needs 25-Mar-2019

    Summary: The Council delayed dealing with Mrs B's request in March 2016 for a personal budget to fund her daughter's special educational needs. The Council has agreed to make a payment to Mrs B to recognise her frustration and the time and trouble she was put to as a result of the Council's delay. There was no fault in the way the Council dealt with Mrs B's subsequent request for a personal budget in October 2017.

  • St Helens Metropolitan Borough Council (17 012 556)

    Statement Upheld Special educational needs 22-Mar-2019

    Summary: Mrs Y complains the Council failed to provide suitable education to her son, X, despite having a legal duty to do so. The Ombudsman cannot investigate the whole period complained about because of our jurisdictional limits. However, during the period within our jurisdiction, the Council provided just five hours of education per week for X. The Ombudsman finds this fault caused injustice in the form of lost education, and the Council will pay £650 to remedy that loss.

  • Hampshire County Council (17 015 275)

    Statement Upheld Special educational needs 20-Mar-2019

    Summary: The Council delayed in completing the process of assessing and issuing an Education, Health and Care Plan for Ms X's son, Y. The Council will take action to recognise the injustice this caused by apologising and making a total payment of £2850 to Ms X.

  • Dorset County Council (18 001 977)

    Statement Upheld Special educational needs 18-Mar-2019

    Summary: Mrs X complains that the Council did not amend an Education, Health and Care Plan (EHCP) for her son. There was no fault by the Council because it did not amend the EHCP. There was fault by the Council because of unreasonable delay in completing the EHCP. This fault did not cause Mrs X's son significant injustice to warrant further pursuit of the complaint by the Ombudsman.

  • London Borough of Croydon (18 010 193)

    Statement Upheld Special educational needs 18-Mar-2019

    Summary: Ms X complains the Council amended her son, Y's Education Health and Care Plan (EHC plan) without consulting her and has failed to provide suitable full-time education for Y this academic year. Ms X also complains a social worker's assessment of her son in 2018 wrongly includes information about another person who is unrelated to her or her son. The Council's failure to notify and consult Ms X in relation to changes to Y's EHC plan amounts to fault. The Council's inclusion of an unrelated third party's details in Y's records also amounts to fault, as does its failure to correct this error. These faults have not caused Ms X a significant injustice.

  • Somerset County Council (18 007 407)

    Statement Upheld Special educational needs 18-Mar-2019

    Summary: Mr X complains about a lack of support given to his son regarding his special education needs. The complaint about a lack of support given to his son is late. But there was unreasonable delay by the Council in transferring his son's statement of special education needs into an Education, Health and Care plan. The Council agreed to a financial remedy for the injustice caused to Mr X and his son.