There are 169 results
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Case Ref: 19 016 789 Category: Environment and regulation Sub Category: Other
- The Council agreed to review its procedure for community engagement on local flood management schemes at the pre planning application stage. The aim of the review being to ensure such engagement is part of the forward plan for a scheme and takes place in timely, effective, and proportionate manner.
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Case Ref: 19 016 753 Category: Education Sub Category: School transport
- The Council will ensure that at the end of the second stage of its education transport appeals process it advises appellants of their right to complain to the Ombudsman.
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Case Ref: 19 012 405 Category: Adult care services Sub Category: Charging
- The Council will remind staff to ensure decisions about disability related expenditure are adequately explained to service users, including why any items have not been considered as disability related expenditure.
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Case Ref: 19 009 922 Category: Adult care services Sub Category: Charging
- The Council will review: its processes for providing information to citizens about adult social care, including financial information, to check wither the processes comply with the Care Act 2014 and associated guidance; the standard information it gives to the public about adult social care, including financial information, to check whether the content complies with the Care Act 2014 and associated guidance; current care plan forms and how it shares these, to ensure the content of the forms and the way they are shared complies with the Care Act 2014 and associated guidance; whether relevant staff have enough training in the Mental Capacity Act, Deprivation of Liberty Safeguards and the statutory adult social care complaints procedure; and whether its current financial assessment and charging policy and guidance comply with relevant law and guidance, including any guidance on discretion.
- Where the reviews identify problems, the Council will produce an action plan to rectify them by 30 June 2021 and inform relevant staff and stakeholders of any changes.