Commission meeting - 26 April 2018 Commission meeting - 26 April 2018 Welcome and introductions Apologies Declarations of interest Any other Business Casework briefing (no papers) Minutes of the meeting held on 2 February 2018 Matters arising - action log (attached) Unallocated and older complaints Restricted item - no paper attached Chair and Chief Executive's report (no paper attached) Quarterl ...

Mendip District Council Find local authorities Annual statistics Sort annual statistics for Mendip District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Comp ...

Mendip District Council Find local authorities Annual statistics Sort annual statistics for Mendip District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Comp ...

Weymouth and Portland Borough Council Find local authorities Annual statistics Sort annual statistics for Weymouth and Portland Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommenda ...

Wellingborough Borough Council Find local authorities Annual statistics Sort annual statistics for Wellingborough Borough Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance wit ...

Wellingborough Borough Council Find local authorities Annual statistics Sort annual statistics for Wellingborough Borough Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance wit ...

Weymouth and Portland Borough Council Find local authorities Annual statistics Sort annual statistics for Weymouth and Portland Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommenda ...

Complaint Handling Code Contents: Chapter index for Complaint Handling Code Updated: 01 February 2024 Complaint Handling Code search Search this content Submit search Part 7 • 6. Complaints stages 6. Complaints stages Stage 1 6.1 Organisations should have processes in place to consider which complaints can be responded to as early as possible, and which require further consideration. Organisation ...

Complaint Handling Code Contents: Chapter index for Complaint Handling Code Updated: 01 February 2024 Complaint Handling Code search Search this content Submit search Part 6 • 5. The complaint handling process 5. The complaint handling process 5.1 Organisations should have a single policy for dealing with complaints covered by the Code. 5.2 The early and local resolution of issues between organis ...

New powers give non-tenants access to Ombudsman redress for the first time People who have concerns about how councils manage social housing can now complain to an independent Ombudsman, even if they are not a tenant, under changes brought into force today under the Renters' Rights Act. Until today, the Local Government and Social Care Ombudsman (LGSCO) could not look at complaints about housing ...