Recent statements in this category are shown below:
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Essex County Council (25 019 393)
Statement Closed after initial enquiries Street furniture and lighting 29-Mar-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to use its powers under the Highways Act 1980 to remove flags from lampposts on the public highway or its decision-making about the matter because there is insufficient evidence of fault.
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West Yorkshire Combined Authority (25 018 062)
Statement Closed after initial enquiries Street furniture and lighting 27-Mar-2026
Summary: We will not investigate this complaint about the Authority’s decisions relating to the type and position, of a bus shelter. There is no worthwhile outcome achievable by us investigating.
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Bracknell Forest Council (25 019 813)
Statement Closed after initial enquiries Street furniture and lighting 26-Mar-2026
Summary: We will not investigate Mr X’s complaints that the Council failed to remove flags from lampposts on the public highway or how it considered its Public Sector Equality Duty because there is insufficient evidence of fault.
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London Borough of Harrow (25 017 976)
Statement Closed after initial enquiries Street furniture and lighting 25-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s placement of a bollard on the highway verge. There is not enough evidence of fault to warrant our involvement and in any case, we cannot achieve the outcome Mr X seeks.
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Transport for London (25 012 753)
Statement Closed after initial enquiries Street furniture and lighting 24-Mar-2026
Summary: We will not investigate this complaint about the language used to describe TfL’s e-scooter scheme. This is because an investigation would be unlikely to find fault with TfL’s actions. Further, Mr X has not sustained a personal injustice due to this matter.
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City of Doncaster Council (25 026 519)
Statement Closed after initial enquiries Street furniture and lighting 20-Mar-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to remove flags from lampposts on the public highway or its decision-making about the matter because there is insufficient evidence of fault.
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Statement Closed after initial enquiries Street furniture and lighting 11-Mar-2026
Summary: We will not investigate this complaint about flags appearing in public spaces. This is because there is not enough evidence of fault and Mrs Y has not suffered significant injustice.
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Durham County Council (25 023 070)
Statement Closed after initial enquiries Street furniture and lighting 10-Mar-2026
Summary: We cannot investigate Mr X’s complaint that the Council failed to maintain street lighting outside his home. The road outside Mr X’s house was not adopted. Therefore, the Council is not responsible for the maintenance of the lighting.
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Kent County Council (25 018 166)
Statement Closed after initial enquiries Street furniture and lighting 27-Feb-2026
Summary: We will not investigate Mrs X’s complaint about the Council replacing a lamppost and positioning it outside her property. This is because there is not enough evidence of fault by the Council and the injustice is not significant enough to warrant an investigation.
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London Borough of Southwark (25 016 282)
Statement Closed after initial enquiries Street furniture and lighting 25-Feb-2026
Summary: We will not investigate this complaint about street furniture because we cannot achieve the outcome someone wants, there is no worthwhile outcome achievable by our investigation and it is not a good use of public resources to investigate complaints about complaint procedures, if we are unable to deal with the substantive issue.