Recent statements in this category are shown below:
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Kent County Council (25 018 166)
Statement Closed after initial enquiries Street furniture and lighting 27-Feb-2026
Summary: We will not investigate Mrs X’s complaint about the Council replacing a lamppost and positioning it outside her property. This is because there is not enough evidence of fault by the Council and the injustice is not significant enough to warrant an investigation.
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London Borough of Southwark (25 016 282)
Statement Closed after initial enquiries Street furniture and lighting 25-Feb-2026
Summary: We will not investigate this complaint about street furniture because we cannot achieve the outcome someone wants, there is no worthwhile outcome achievable by our investigation and it is not a good use of public resources to investigate complaints about complaint procedures, if we are unable to deal with the substantive issue.
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West Oxfordshire District Council (25 019 148)
Statement Closed after initial enquiries Street furniture and lighting 19-Feb-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to follow the proper process when it renamed a street in its area because Mr X was not caused a significant personal injustice. We will not investigate Mr X’s complaint about the Council’s response to his Freedom of Information request because the Information Commissioner’s Office is better suited. We will not investigate the Council’s complaints handling because the tests in our Assessment Code are not met.
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Suffolk County Council (25 015 259)
Statement Closed after initial enquiries Street furniture and lighting 19-Feb-2026
Summary: We will not investigate this complaint about the Council not removing unauthorised flags from street furniture. This is because we are unlikely to find evidence of fault.
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London Borough of Havering (25 008 637)
Statement Closed after initial enquiries Street furniture and lighting 16-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s streetlight works causing a water leak outside a property he owns and not accepting responsibility for the leak. There is no worthwhile outcome achievable from us investigating and we cannot achieve the outcome Mr X seeks because we could not determine the Council caused the leak. The local water company is the body better placed to deal with the issues resulting from the leak.
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Worcestershire County Council (25 015 021)
Statement Closed after initial enquiries Street furniture and lighting 12-Feb-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to act to remove flags and markings from the public highway because there is insufficient evidence of fault.
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North Northamptonshire Council (25 015 771)
Statement Closed after initial enquiries Street furniture and lighting 12-Feb-2026
Summary: We will not investigate this complaint about banners of street furniture. This is because there is not enough evidence of fault to justify investigating.
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Sheffield City Council (25 017 477)
Statement Closed after initial enquiries Street furniture and lighting 12-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to move a lamppost. This is because there is insufficient evidence of fault.
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Bristol City Council (25 019 877)
Statement Closed after initial enquiries Street furniture and lighting 12-Feb-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to remove flags from the public highway because there is insufficient evidence of fault.
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Essex County Council (25 015 343)
Statement Closed after initial enquiries Street furniture and lighting 11-Feb-2026
Summary: We will not investigate this complaint about the cost to move a streetlight. This is because we would be unlikely to find fault.