London Borough of Islington (25 013 255)

Statement Closed after initial enquiries Parking and other penalties 24-Feb-2026

Summary: We will not investigate this complaint about the Council withdrawing the complainant’s parking permits. There is insufficient evidence of fault in the way the decision was made.

London Borough of Havering (25 021 198)

Statement Closed after initial enquiries Parking and other penalties 24-Feb-2026

Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice. This is because there is not enough evidence of fault by the Council and its actions did not cause Mr X significant injustice.

London Borough of Brent (25 015 988)

Statement Closed after initial enquiries Parking and other penalties 24-Feb-2026

Summary: We will not investigate this complaint about Penalty Charge Notices because it is reasonable to expect Miss Y to approach the Traffic Enforcement Centre and the London Tribunals and it is not a good use of public resources to investigate complaint handling where we are not investigating the substantive issue.

Newcastle upon Tyne City Council (25 016 343)

Statement Closed after initial enquiries Parking and other penalties 24-Feb-2026

Summary: We cannot investigate this complaint about Penalty Charge Notices because further investigation would not lead to a different outcome and there is no worthwhile outcome achievable by our investigation.

London Borough of Ealing (25 016 489)

Statement Closed after initial enquiries Parking and other penalties 24-Feb-2026

Summary: We cannot investigate Mr X’s complaint about a Penalty Charge Notice and enforcement action. This is because he used his right to submit an out of time witness statement to the Traffic Enforcement Centre.

London Borough of Richmond upon Thames (25 027 368)

Statement Closed after initial enquiries Parking and other penalties 24-Feb-2026

Summary: We will not investigate this complaint about the Council’s online payment facility for penalty charge notice payments as there is insufficient evidence of fault by the Council. Mr X is not caused a level of injustice from any alleged fault from the Council’s complaint handling as a separate matter and our involvement in that is not therefore warranted.

Blackpool Borough Council (25 015 345)

Statement Closed after initial enquiries Parking and other penalties 23-Feb-2026

Summary: We will not investigate this complaint about a dropped kerb request because there is not enough evidence of fault and no worthwhile outcome achievable by our investigation.

London Borough of Croydon (25 015 423)

Statement Closed after initial enquiries Parking and other penalties 23-Feb-2026

Summary: We will not investigate Miss X’s complaint about the Council pursuing enforcement action in relation to Penalty Charge Notice it issued to her. This is because there is insufficient evidence of fault, by the Council, to justify an investigation.

Birmingham City Council (25 015 922)

Statement Closed after initial enquiries Parking and other penalties 23-Feb-2026

Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Miss Y to approach the Traffic Enforcement Centre and then the Traffic Penalty Tribunal about the matter.

Tameside Metropolitan Borough Council (25 013 979)

Statement Closed after initial enquiries Parking and other penalties 23-Feb-2026

Summary: We will not investigate this complaint about a parking penalty. This is because the complaint is late and there are no good reasons why Ms X did not complain sooner.