London Borough of Richmond upon Thames (25 012 512)

Statement Closed after initial enquiries Parking and other penalties 27-Jan-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s reports of antisocial parking by a user of a nearby leisure facility. This is because it is unlikely investigation would achieve any worthwhile outcome for Mr X.

London Borough of Ealing (25 014 083)

Statement Closed after initial enquiries Parking and other penalties 27-Jan-2026

Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mrs Y to approach the Traffic Enforcement Centre and the London Tribunals.

London Borough of Redbridge (25 024 287)

Statement Closed after initial enquiries Parking and other penalties 27-Jan-2026

Summary: We will not investigate this complaint about a parking penalty charge notice as we do not have consent from the registered keeper. Mr X’s broader complaint about damaged road signs does not cause him an injustice sufficient to justify our involvement, The complaint about the Council’s handling of an information request is best dealt with by the Information Commissioner’s Office.

Transport for London (25 021 597)

Statement Closed after initial enquiries Parking and other penalties 26-Jan-2026

Summary: We will not investigate this complaint about a moving traffic penalty charge notice as it is unlikely we will find fault by the Council and Ms X had the right to appeal against the level of the charge to London Tribunals.

London Borough of Hounslow (25 021 635)

Statement Closed after initial enquiries Parking and other penalties 26-Jan-2026

Summary: We will not investigate this complaint about a parking penalty charge notice as it is reasonable to expect Mr X to have appealed against it to London Tribunals.

Bath and North East Somerset Council (25 022 967)

Statement Closed after initial enquiries Parking and other penalties 26-Jan-2026

Summary: We cannot investigate Mr B’s complaint that he was wrongly issued with a Penalty Charge Notice for an alleged parking contravention. This is because Mr B appealed to the Traffic Penalty Tribunal.

Transport for London (25 014 799)

Statement Closed after initial enquiries Parking and other penalties 23-Jan-2026

Summary: We will not investigate this complaint about Transport for London charging Mr X for driving in the ultra-low emission zone and issuing him penalty charge notices when he did drove in the zone without paying the charge. This is because the authority has cancelled the penalty charge notices and refunded the ultra-low emission zone charges and this provides a suitable remedy for Mr X.

Lincolnshire County Council (25 005 393)

Statement Not upheld Parking and other penalties 22-Jan-2026

Summary: Mrs X complained about the conduct of an enforcement agent acting on behalf of the Council. We do not find fault with the enforcement agent’s conduct.

Hastings Borough Council (25 013 072)

Statement Closed after initial enquiries Parking and other penalties 22-Jan-2026

Summary: We will not investigate this complaint about a Council operated car park. There is not enough evidence of fault to warrant our involvement.

London Borough of Waltham Forest (25 014 099)

Statement Closed after initial enquiries Parking and other penalties 22-Jan-2026

Summary: We will not investigate Dr X’s complaint about reasonable adjustments in relation to enforcing Penalty Charge Notices. There is not enough evidence of fault to warrant investigating further and it would have been reasonable for the complainant to use her appeal and court rights to address the penalties themselves.