Birmingham City Council (25 000 568)

Statement Closed after initial enquiries Parking and other penalties 20-Jan-2026

Summary: We cannot investigate Ms X’s complaint about Penalty Charge Notices. This is because she asked the Traffic Enforcement Centre at Northamptonshire County Court to consider her case, so it is no longer in our jurisdiction.

London Borough of Camden (25 013 661)

Statement Closed after initial enquiries Parking and other penalties 20-Jan-2026

Summary: We will not investigate this complaint about several penalty charge notices. This is because it is reasonable to expect Mx Z to use their right of appeal to a tribunal. Also, the Council cancelled one of the PCNs following an appeal by Mx Z. There is no worthwhile outcome achievable by investigating this PCN.

London Borough of Barnet (25 013 852)

Statement Closed after initial enquiries Parking and other penalties 20-Jan-2026

Summary: We will not investigate this complaint about a Penalty Charge Notice because any fault has not caused injustice to the person who complained and there is not enough evidence of fault to justify investigation.

London Borough of Lambeth (25 009 799)

Statement Closed after initial enquiries Parking and other penalties 19-Jan-2026

Summary: We will not investigate Miss X’s complaint about the information the Council gave her about her not being able to buy an annual parking permit for her property, and about its visitor parking voucher scheme. An investigation into what she was told when she moved in would not achieve a worthwhile outcome. The advice given to Miss X by her housing officer is outside our powers and we cannot investigate it. It has been Miss X’s decision to use the Council’s visitor parking scheme and the cost to her does not stem from Council fault.

Royal Borough of Kingston upon Thames (25 012 307)

Statement Closed after initial enquiries Parking and other penalties 19-Jan-2026

Summary: We will not investigate this complaint about Mr X’s complaint about how the Council handled his application for a dropped kerb. There is not enough evidence of fault to justify an investigation.

Luton Borough Council (25 012 331)

Statement Closed after initial enquiries Parking and other penalties 15-Jan-2026

Summary: We will not investigate this complaint about the installation of a dropped kerb in the wrong place. We have not seen enough evidence of fault in the Council’s actions.

Transport for London (25 013 618)

Statement Upheld Parking and other penalties 15-Jan-2026

Summary: We will not investigate this complaint from Miss X about the Authority’s response to a delay in her paying an instalment for her Penalty Charge Notice and her car being clamped. The Authority has offered to resolve the complaint by refunding the charges Miss X paid.

Manchester City Council (25 013 627)

Statement Closed after initial enquiries Parking and other penalties 15-Jan-2026

Summary: We will not investigate this complaint about Penalty Charge Notice because it is reasonable to expect Mrs Y to appeal to the Traffic Enforcement Centre and the Traffic Penalty Tribunal about the matter.

Birmingham City Council (25 013 722)

Statement Closed after initial enquiries Parking and other penalties 15-Jan-2026

Summary: We cannot investigate this complaint about a Penalty Charge Notice because Mr Y has already sought a remedy through the Traffic Enforcement Centre.

Trafford Council (25 011 269)

Statement Closed after initial enquiries Parking and other penalties 14-Jan-2026

Summary: We will not investigate this complaint about the delay in providing disabled parking bays. Whilst I acknowledge it has taken some time, I understand the bays have now been installed., We consider that further investigation will not lead to a different outcome.