Royal Borough of Greenwich (25 011 813)

Statement Closed after initial enquiries Parking and other penalties 06-Jan-2026

Summary: We will not investigate this complaint about a refused vehicle crossover application because there is not enough evidence of fault to justify investigation.

Salford City Council (25 015 294)

Statement Closed after initial enquiries Parking and other penalties 06-Jan-2026

Summary: We cannot investigate this complaint about a parking penalty charge notice as Mr X appealed to the independent tribunal and the matter is therefore no longer within our remit.

Transport for London (25 010 357)

Statement Closed after initial enquiries Parking and other penalties 05-Jan-2026

Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mr Y to appeal to the Traffic Enforcement Centre and the London Tribunals.

West Sussex County Council (25 012 492)

Statement Upheld Parking and other penalties 05-Jan-2026

Summary: We will not investigate this complaint about a dropped kerb application because we are satisfied with the actions the Council proposes to take.

South Kesteven District Council (25 013 284)

Statement Closed after initial enquiries Parking and other penalties 05-Jan-2026

Summary: We will not investigate this complaint about a penalty charge notice. This is because Mr X has the right to appeal to a tribunal, and it is reasonable to expect him to have used this.

Westminster City Council (25 015 607)

Statement Closed after initial enquiries Parking and other penalties 05-Jan-2026

Summary: We cannot investigate this complaint about a parking ticket. This is because the complainant has used his right to submit a witness statement to the Traffic Enforcement Centre.

Royal Borough of Kingston upon Thames (25 021 385)

Statement Closed after initial enquiries Parking and other penalties 05-Jan-2026

Summary: We will not investigate Dr C’s complaint about a Penalty Charge Notice for an alleged parking contravention. This is because it is reasonable for Dr C to put in formal representations, and if needed, appeal to London Tribunals.

Medway Council (25 011 170)

Statement Closed after initial enquiries Parking and other penalties 22-Dec-2025

Summary: We will not investigate Mr X’s complaint about the Council sending a Penalty Charge Notice to his previous address, and it did not take his vulnerabilities into account. This is because he has already appealed to the Traffic Enforcement Centre for the Penalty Charge Notice. The Council has already written to Mr X to accept that it did not contact him after he disclosed his disability. It has apologised and taken steps to improve its process. I consider this to be a satisfactory remedy to this part of the complaint.

Kent County Council (25 011 014)

Statement Closed after initial enquiries Parking and other penalties 19-Dec-2025

Summary: We will not investigate this complaint about a dropped kerb request because there is not enough evidence of fault to justify investigating.

Royal Borough of Kensington & Chelsea (25 011 646)

Statement Closed after initial enquiries Parking and other penalties 19-Dec-2025

Summary: We will not investigate Mr X’s late complaint that the Council mishandled his challenge against a Penalty Charge Notice (PCN) and related enforcement action. It is reasonable to expect Mr X to appeal to the Traffic Enforcement Centre and the London Tribunals.