Decision search
Your search has 53191 results
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Cheshire East Council (25 005 216)
Statement Closed after initial enquiries Planning applications 08-Jul-2025
Summary: We will not investigate Mr X’s complaint that the Council did not properly assess a planning application. There is not enough evidence of fault to justify investigating.
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Erewash Borough Council (25 005 751)
Statement Closed after initial enquiries Planning applications 08-Jul-2025
Summary: We will not investigate this complaint about how the Council considered a planning application. This is because we have not seen evidence of fault to warrant an investigation.
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Leeds City Council (25 006 106)
Statement Closed after initial enquiries School admissions 08-Jul-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s school admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Mrs X to lose out on a school place.
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Basingstoke & Deane Borough Council (25 006 205)
Statement Closed after initial enquiries Parking and other penalties 08-Jul-2025
Summary: We will not investigate this complaint about a refund of parking charges as there is insufficient injustice arising from it to justify our further involvement.
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St Benedict’s College, Colchester (25 006 423)
Statement Closed after initial enquiries School admissions 08-Jul-2025
Summary: We will not investigate Mr X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Hampshire County Council (25 006 801)
Statement Closed after initial enquiries Other 08-Jul-2025
Summary: We will not investigate Miss B’s complaint that the Council is taking too long to provide information she requested under a subject access request. This is because there is another body – the Information Commissioner’s Office – better placed to consider this complaint.
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London Borough of Haringey (25 006 927)
Statement Closed after initial enquiries Other 08-Jul-2025
Summary: We cannot investigate Mrs B’s complaint about the Council failing to clear an overgrown garden at one of its properties. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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London Borough of Croydon (24 012 254)
Statement Upheld Homelessness 08-Jul-2025
Summary: Ms X complained that the Council delayed in processing her Section 202 review request about the suitability of the temporary accommodation offered to her. Ms X says this caused her distress. Based on current evidence we have found fault in the Council’s actions but do not recommend a remedy.
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Birmingham City Council (24 013 203)
Statement Upheld Alternative provision 08-Jul-2025
Summary: The Council was at fault in how it decided whether to arrange alternative education provision for Mrs X’s child, W. This caused Mrs X frustration, uncertainty and frustration and meant W missed out on two terms of provision. To remedy their injustice, the Council will pay Mrs X a total of £1350 and apologise to her. It will also issue a reminder and clarification to staff so the fault does not happen again.
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London Borough of Wandsworth (24 014 198)
Statement Not upheld Building control 08-Jul-2025
Summary: We will not investigate this complaint about Council’s handling of a building control matter. This is because the substantive issue concerns a dispute over whether Mr X’s building work complies with the Building Regulations and it would be reasonable for Mr X to take this to the Planning Inspector.