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  • London Borough of Haringey (24 022 329)

    Statement Closed after initial enquiries School transport 18-Jun-2025

    Summary: We will not investigate this complaint about how the Council dealt with the complainant’s request to repay the costs of a wheelchair damaged on home to school transport. There is insufficient evidence of a significant personal injustice to warrant investigation.

  • Cheshire East Council (24 022 430)

    Statement Closed after initial enquiries Charging 18-Jun-2025

    Summary: We will not investigate Mrs X’s complaint about Council’s proposal to move her mother, Mrs Y, to another residential care home placement. It is unlikely we would find enough evidence of fault with the Council’s actions to warrant us investigating further. Other bodies are also better placed to make decisions about whether Mrs Y needs nursing care and what action is in her best interests.

  • Gloucestershire County Council (24 022 556)

    Statement Closed after initial enquiries Charging 18-Jun-2025

    Summary: We will not investigate this complaint about the Council’s decision to charge for homecare it arranged for Miss B’s father in 2022. Miss B is complaining too late and there is no good reason to investigate now.

  • Archbishop Beck Catholic College (25 004 588)

    Statement Closed after initial enquiries School admissions 18-Jun-2025

    Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.

  • West Lindsey District Council (25 005 492)

    Statement Closed after initial enquiries Planning applications 18-Jun-2025

    Summary: We cannot investigate Mr C’s complaint about the Council’s refusal of his planning applications because Mr C appealed to the Planning Inspector. We do not have the power to investigate the actions of the Planning Inspector.

  • London Borough of Southwark (25 005 496)

    Statement Closed after initial enquiries Parking and other penalties 18-Jun-2025

    Summary: We will not investigate Mrs B’s complaint about a Penalty Charge Notice for an alleged parking contravention. This is because it is reasonable for Mrs B to make formal representations, and if needed, put in an appeal to London Tribunals.

  • London Borough of Waltham Forest (25 000 867)

    Statement Closed after initial enquiries Elections and electoral register 18-Jun-2025

    Summary: We will not investigate Mr X’s complaint that the Council failed up properly update his entry in the electoral register when he changed his nationality. There is not enough evidence of fault to justify an investigation. In relation to Mr X’s issues around his subject access request, the Information Commissioner’s Office is better placed to deal with that complaint.

  • London Borough of Lewisham (25 000 885)

    Statement Closed after initial enquiries Homelessness 18-Jun-2025

    Summary: We will not investigate this complaint about the suitability of the Council’s final offer of accommodation after Ms X was homeless. It was reasonable for Ms X to use her statutory right of appeal to the county court, and it is open to her to request a late appeal.

  • Devon County Council (25 001 046)

    Statement Closed after initial enquiries Child protection 18-Jun-2025

    Summary: We will not investigate this complaint about the Council’s removal of Mr X’s children in late 2023. We cannot consider matters that have been subject to court proceedings, and it was reasonable for Mr X to raise all concerns as part of the subsequent care proceedings. We could not achieve the outcome he seeks.

  • Sheffield City Council (25 001 652)

    Statement Closed after initial enquiries Street furniture and lighting 18-Jun-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s refusal to relocate a streetlight outside his property. This is because there is not enough evidence of fault to justify investigating, and we cannot achieve the outcome Mr X wants.

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