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  • Kent County Council (24 023 226)

    Statement Closed after initial enquiries Child protection 29-May-2025

    Summary: We cannot investigate Mr X’s complaint about the Council’s children’s services involvement with his family because the law prevents us from considering complaints about matters that have been considered in court proceedings.

  • Westminster City Council (25 000 015)

    Statement Closed after initial enquiries Child protection 29-May-2025

    Summary: We will not investigate Ms X’s complaint about the removal of her sibling’s child from their care. The law prevents us from investigating anything that is or has been the subject of court proceedings.

  • Charnwood Borough Council (25 000 085)

    Statement Closed after initial enquiries Other 29-May-2025

    Summary: We cannot investigate this complaint about the Council’s maintenance of a social housing property as this matter is not within our legal remit.

  • London Borough of Barnet (25 000 726)

    Statement Closed after initial enquiries Council tax 29-May-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s administration of her council tax in 2000. This is because this complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.

  • Blackpool Borough Council (24 022 583)

    Statement Closed after initial enquiries Private housing 29-May-2025

    Summary: We will not investigate this complaint about repair issues at private accommodation as the complaint is made late and there are not good reasons to investigate now.

  • Cornwall Council (24 022 857)

    Statement Closed after initial enquiries Child protection 29-May-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s children’s services involvement with his family because it lies outside our jurisdiction. The law prevents us from considering complaints about matters that have been considered in court proceedings. Investigation into other issues raised would not lead to a different outcome.

  • Kirklees Metropolitan Borough Council (24 023 206)

    Statement Closed after initial enquiries Other 29-May-2025

    Summary: We cannot investigate Mr X’s complaint about the Council’s complaint handling in relation to a school matter. This is because we cannot investigate what happens in schools.

  • London Tribunals (25 000 807)

    Statement Closed after initial enquiries Parking and other penalties 28-May-2025

    Summary: We cannot investigate Mr X’s complaint about London Tribunals’ handling of his appeal against a penalty charge notice. This is because the complaint concerns the way the adjudicators considered Mr X’s case and reached their decision on the appeal and the only way to challenge this is by Judicial Review at the High Court.

  • Wirral Metropolitan Borough Council (25 001 497)

    Statement Closed after initial enquiries Land 28-May-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decisions about the management of land it owns because there is insufficient evidence of fault in its decision-making and because we could not achieve the outcome Mr X wants.

  • North Hertfordshire District Council (25 002 634)

    Statement Closed after initial enquiries Planning advice 28-May-2025

    Summary: We will not investigate this complaint about the planning advice the Council provided to the complainant. This is because we are unlikely to find fault.

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