Decision search
Your search has 54124 results
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Dudley Metropolitan Borough Council (25 005 452)
Statement Upheld Disabled children 12-Oct-2025
Summary: We will not investigate Ms X’s complaint about children’s services. We have upheld the complaint as the Council agreed to consider Ms X’s complaint through the statutory complaints procedure.
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Hertfordshire County Council (25 006 421)
Statement Closed after initial enquiries Special educational needs 12-Oct-2025
Summary: We cannot investigate Miss X’s complaint about incidents which occurred at her child’s school. This is because what happens in school is outside our jurisdiction. Nor will we investigate how the Council responded to Miss X’s concerns. This is because it is unlikely we would find fault and we are not able to achieve what Miss X is looking for.
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Charnwood Borough Council (25 006 434)
Statement Closed after initial enquiries Commercial and contracts 12-Oct-2025
Summary: We will not investigate Mr X’s complaint that the Council demolished a garage he rented in its area without notice. This is because the Council already apologised, refunded part of his rent, and paid him a £50 symbolic payment. An investigation is unlikely to achieve anything further, and the remaining injustice is not significant enough to warrant an investigation.
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London Borough of Merton (25 006 526)
Statement Closed after initial enquiries Assessment and care plan 12-Oct-2025
Summary: We will not investigate the Council’s handling of Mr X’s request the Council should reimburse him for the care arranged for his late relative. This is because we could not add to the investigation already carried out by the Council.
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Oldham Metropolitan Borough Council (25 006 548)
Statement Closed after initial enquiries Antisocial behaviour 12-Oct-2025
Summary: We will not investigate this complaint about a letter Ms X received from the Council. This is because any injustice is not significant enough to justify our involvement.
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Luton Borough Council (25 007 420)
Statement Upheld Direct payments 12-Oct-2025
Summary: We will not investigate this complaint the Council delayed issuing a carer’s direct payment. The Council has apologised and taken steps to prevent a recurrence of the matter. Further investigation would not lead to a different outcome.
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Lancashire County Council (25 007 710)
Statement Upheld Special educational needs 12-Oct-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her request it assess her child for an Education, Health and Care Plan. The Council has apologised and offered a payment for the injustice caused by the delay. There is nothing more we could achieve by investigating further.
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Dacorum Borough Council (25 008 094)
Statement Closed after initial enquiries Other 12-Oct-2025
Summary: We will not investigate Mr X’s complaint about a planning officer working for the Council entering his home without permission. The remaining injustice is not significant enough to justify investigating.
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London Borough of Enfield (25 008 233)
Statement Closed after initial enquiries Other 12-Oct-2025
Summary: We will not investigate Mr X’s complaint about a Fixed Penalty Notice as we could not achieve more than what the Council is doing.
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Lancashire County Council (25 008 400)
Statement Closed after initial enquiries Special educational needs 12-Oct-2025
Summary: We will not investigate this complaint about the Education, Health and Care Plan process and the education provided to Mrs X’s son. This is because Mrs X appealed to the First-tier Tribunal (Special Educational Needs and Disability). This places the matter outside our jurisdiction.