Decision search
Your search has 50691 results
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Salford City Council (24 012 513)
Statement Closed after initial enquiries Alternative provision 08-Jan-2025
Summary: We will not investigate this complaint that the Council failed to make alternative educational provision for the complainant’s daughter. The complaint is late and there are insufficient grounds for us to consider it now.
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Coventry City Council (24 012 612)
Statement Closed after initial enquiries Traffic management 08-Jan-2025
Summary: We will not investigate this complaint about the Council deciding to proceed with the implementation of a cycleway along the complainant’s road. There is not enough evidence that fault by the Council has caused the complainant a significant injustice or affected the decision to proceed with the scheme.
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London Borough of Lambeth (24 012 192)
Statement Closed after initial enquiries Allocations 08-Jan-2025
Summary: We will not investigate this complaint about the Council’s failure to re-house a social housing tenant due to neighbour nuisance. We cannot investigate complaints about tenancy management by social housing landlords. We will not investigate the Council’s assessment of her transfer application prior to the past 12 months. It was reasonable for Miss X to raise a complaint with us sooner. There is insufficient evidence of fault in the Council’s latest consideration of her application.
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Wokingham Borough Council (24 012 284)
Statement Closed after initial enquiries Special educational needs 08-Jan-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her child’s Education Health and Care Plan. It was reasonable for Miss X to have appealed to the Tribunal.
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Transport for London (24 001 427)
Statement Upheld Public transport 08-Jan-2025
Summary: We found fault by Transport for London on Miss Y’s complaint about it failing to accept responsibility for the problems she experienced when trying to renew her 60+ London Oyster card. It failed to give her information about alternative methods of payment and delayed sending her a new card. The agreed action remedies the injustice caused.
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Report Upheld Special educational needs 07-Jan-2025
Summary: As part of an earlier investigation, the Council agreed with us to provide speech and language therapy (SALT) for Ms B’s daughter, Ms K, in line with her Education, Health and Care (EHC) Plan. It also agreed to make ongoing payments and, if it could not provide SALT, to complete a fundamental review of the situation and share this with Ms B and us. Ms B complained that the Council failed to provide the remedy as agreed with us. Ms B says this caused her distress and frustration and meant that her daughter missed the SALT she was entitled to.
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Leicestershire County Council (24 013 400)
Statement Closed after initial enquiries Planning applications 07-Jan-2025
Summary: We will not investigate Mx X’s complaint about the Council’s responses to consultation about a planning application in its capacity as local highways authority. This is because there is not enough evidence of fault by the Council and it is not responsible for the decision to grant planning permission, which was made by the local planning authority.
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Tunbridge Wells Borough Council (24 013 428)
Statement Closed after initial enquiries Planning applications 07-Jan-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to adequately publicise a planning application. This is because there is not enough evidence of fault by the Council and we cannot achieve the outcome Mr X wants.
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Blackpool Borough Council (24 013 935)
Statement Closed after initial enquiries Planning applications 07-Jan-2025
Summary: We will not investigate this complaint about the Council approving a planning application for a development next to the complainant’s home. There is not enough evidence of fault in the wat the Council reached its decision, and the complainant may contact the ICO with any freedom of information concerns.
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Redcar & Cleveland Council (24 014 517)
Statement Closed after initial enquiries Council tax support 07-Jan-2025
Summary: We will not investigate this complaint about Council tax because there is a right of appeal and the matter has been remedied.