Decision search
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Essex County Council (24 013 819)
Statement Closed after initial enquiries Charging 03-Feb-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to explain how it calculated his care contribution increase. This is because there is insufficient evidence of fault.
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Slough Borough Council (24 013 928)
Statement Closed after initial enquiries Charging 03-Feb-2025
Summary: We will not investigate this complaint about how the Council completed a financial assessment. There is not enough evidence of fault to justify our involvement.
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Statement Closed after initial enquiries Allocations 03-Feb-2025
Summary: We will not investigate this complaint about an unsuccessful application to join the housing register. This is because there is insufficient evidence of fault by the Council.
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Cheshire East Council (24 014 199)
Statement Closed after initial enquiries Disabled children 03-Feb-2025
Summary: We will not investigate this complaint about how the Council assessed and then decided on the support it would provide to Mrs X’s child. It is unlikely we would find any fault in the Council’s actions.
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Swindon Borough Council (24 014 752)
Statement Closed after initial enquiries Antisocial behaviour 03-Feb-2025
Summary: We will not investigate this complaint about the Council’s handling of noise complaints made against Ms X. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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London Borough of Croydon (24 014 810)
Statement Closed after initial enquiries Looked after children 03-Feb-2025
Summary: We will not investigate Ms X’s complaint about the Council’s loss of records from when she was in care. This is because we could not now achieve a worthwhile outcome, and the Information Commissioner’s Office is better placed to consider her concerns about information handling.
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Buckinghamshire Council (24 014 817)
Statement Closed after initial enquiries Homelessness 03-Feb-2025
Summary: We will not investigate this late complaint about the Council’s decisions on Mr X’s homelessness application. There is not a good reason for the significant delay in Mr X bringing the complaint to us, and in any event it was reasonable for Mr X to appeal the decisions he complains about.
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Halton Borough Council (24 014 957)
Statement Closed after initial enquiries School transport 03-Feb-2025
Summary: We will not investigate this complaint about the Council’s decision not to provide free school transport for the complainant’s son outside normal school hours. We have not seen enough evidence of fault in the way the Council made its decision.
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Cheshire West & Chester Council (24 014 961)
Statement Closed after initial enquiries Council tax 03-Feb-2025
Summary: We will not investigate this complaint about a Council tax bill because the matter has been remedied and it affects all or most of the population of the area.
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London Borough of Islington (24 013 418)
Statement Closed after initial enquiries Allocations 03-Feb-2025
Summary: We will not investigate this complaint about the Council’s decisions on Ms X’s homelessness application. It was reasonable for her to ask for a statutory review of the decisions and she had a further right of appeal to the County Court if this was unsuccessful.